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Support/Weekly Meetings/Agenda 2008-12-29: Difference between revisions
Support/Weekly Meetings/Agenda 2008-12-29 (view source)
Revision as of 18:30, 29 December 2008
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'''Live Chat''' | '''Live Chat''' | ||
*Almost 68% of respondants either have their problem solved or are planning on following up | |||
*Participation still up, only open Monday and Tuesday of last week | |||
**13 new accounts, 0 approved over the holiday | |||
*Jammer400 answered the 20,000th chat request, blog post Wednesday? | |||
*Average live chat csat score is 4.75/5. | |||
*Many users are getting disconnected from live chat, zzxc to file a bug about getting error reporting from webchat client | |||
'''Roundtable''' | '''Roundtable''' | ||
* Meeting plan for the next couple of weeks? | * Meeting plan for the next couple of weeks? | ||