Thunderbird:Testing:Memory Usage Problems: Difference between revisions

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→‎Diagnosis Steps: add prefs.js size
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#* Is filter logging enabled at Tools > Filters?  (look for filterlog.html files - large logs cause high overhead)
#* Is filter logging enabled at Tools > Filters?  (look for filterlog.html files - large logs cause high overhead)
#* Do you use server side message filters to place messages in folders? {{Bug|589310}}
#* Do you use server side message filters to place messages in folders? {{Bug|589310}}
#* If you have RSS feed reader accounts:
#* If you have ever had RSS feed reader accounts:
#** Is "Automatically create tags from feed category names" enabled? [https://bugzilla.mozilla.org/show_bug.cgi?id=1342054]  
#** Is "Automatically create tags from feed category names" enabled? Then there is a good chance the prefs.js contains many tags which are causing a performance problem [https://bugzilla.mozilla.org/show_bug.cgi?id=1342054]  
#** In Account Settings > Server Settings disable "Check for new messages at startup". <small>If problem is gone you may be seeing {{Bug|551144}} (fixed in version 13).</small>  
#** In Account Settings > Server Settings disable "Check for new messages at startup". <small>If problem is gone you may be seeing {{Bug|551144}} (fixed in version 13).</small>  
#* Is prefs.js file in the Thunderbird profile directory larger then 500 KB? Then it might have excessive tag entries from the RSS issue discussed above, or some unexpected, repetitive entries.
#* Does it help to clear cache at Settings > General > Disk Space > "Clear Now" and Help > Troubleshooting Information > "Clear startup cache..."?
#* Does it help to clear cache at Settings > General > Disk Space > "Clear Now" and Help > Troubleshooting Information > "Clear startup cache..."?
#* Do you have thousands of contacts in your address book?  
#* Do you have thousands of contacts in your address book?  
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#'''If none of the above helped, or you have a reportable problem or question, please use the next section below.'''
#'''If none of the above helped, or you have a reportable problem or question, please use the next section below.'''
<!-- not a factor since version 91 # Is panacea.dat cache file in [https://support.mozilla.org/en-US/kb/profiles-tb your profile] too big? <small>(>10MB is probably too big. Calculate with thunderbird stopped: is panacea.dat larger than #folders*0.3k? See [https://bugzilla.mozilla.org/show_bug.cgi?id=65086#c34 bug 65086], {{bug|1084276}})</small> -->
<!-- not a factor since version 91 # Is panacea.dat cache file in [https://support.mozilla.org/en-US/kb/profiles-tb your profile] too big? <small>(>10MB is probably too big. Calculate with thunderbird stopped: is panacea.dat larger than #folders*0.3k? See [https://bugzilla.mozilla.org/show_bug.cgi?id=65086#c34 bug 65086], {{bug|1084276}})</small> -->
== Report a problem ==
== Report a problem ==


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