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Support/Weekly Meetings/Minutes 2009-05-11: Difference between revisions
Support/Weekly Meetings/Minutes 2009-05-11 (view source)
Revision as of 20:13, 11 May 2009
, 11 May 2009no edit summary
(Created page with ''''Sumo''' * [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] ** New performance metrics: ***Avg forum thread answer time ***Avg sessions pe...') |
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* Jump in number of unread threads. -- due to no Quarantine | * Jump in number of unread threads. -- due to no Quarantine | ||
** We definitely need more contributors -- Get more Live Chat helpers to spend 10 minutes a day in the forum? Good way of integrating our support and making everyone in our community more aware of SUMO as a whole | ** We definitely need more contributors -- Get more Live Chat helpers to spend 10 minutes a day in the forum? Good way of integrating our support and making everyone in our community more aware of SUMO as a whole | ||
** | ** Cody (Live Chat contributor) offering to help out! | ||
** Planning a survey for both forum and Live Chat contributors to get a better understanding of how our community feel about SUMO | ** Planning a survey for both forum and Live Chat contributors to get a better understanding of how our community feel about SUMO | ||