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Talk:Browser Metrics: Difference between revisions
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Given that Firefox is so extension dependent, a core problem-experience issue relates to stability and conflict issues, whether arising in the core or in extensions. | Given that Firefox is so extension dependent, a core problem-experience issue relates to stability and conflict issues, whether arising in the core or in extensions. | ||
If Firefox does something anomalous, the common answer of "disable everything one at a time then try again" takes a long time, doesnt identify intermittents well, doesnt identify issues where 2 extensions are involved well either. This can cause users to lose faith in Firefox "I'll try something else, it may not be as good but at least it will be checked for big problems". I know I have stopped using 2 or 3 O/S programs for that reason in the past. Some users will stop using Firefox totally if they perceive that it's more trouble than it's worth to find what's causing problems/intermittents. Many users have 10-20 extensions running, so narrowing down an issue is not a short job. Many other users simply won't know how, or want to. | If Firefox does something anomalous, the common answer of "disable everything one at a time then try again" takes a long time, doesnt identify intermittents well, doesnt identify issues where 2 extensions are involved well either. This can cause users to lose faith in Firefox "I'll try something else, it may not be as good but at least it will be checked for big problems". I know I have stopped using 2 or 3 O/S programs for that reason in the past. Some users will stop using Firefox totally if they perceive that it's more trouble than it's worth to find what's causing problems/intermittents that affect their browser usage. Many users have 10-20 extensions running, so narrowing down an issue is not a short job. Many other users simply won't know how, or want to. | ||
So given that Firefox is so extension dependent, I rate an improved means to rapidly and better direct users to a likely source of problem, very highly on user experience. | So given that Firefox is so extension dependent, I rate an improved means to rapidly and better direct users to a likely source of problem, very highly on user experience. | ||