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Support/Live Chat/Requirements: Difference between revisions
→Upon receiving a chat offer
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===Upon receiving a chat offer=== | ===Upon receiving a chat offer=== | ||
*Receive a notification that a chat is being offered, showing the question details and time remaining to accept. (optional, may be dropped) | *Receive a notification that a chat is being offered, showing the question details and time remaining to accept. (optional, may be dropped) | ||
**'''Implementation note: a concept of offers might be needed internally to guarantee that only one helper accepts any given chat offer. This isn't a requirement since it should be transparent to everyone.''' | |||
*'''Automatically join a multiuser chat room when accepting a chat.''' | *'''Automatically join a multiuser chat room when accepting a chat.''' | ||