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=Archive= | =Archive= | ||
As we release Firefox every six weeks the issues and items that users will need documentation for will change at a much faster rate. There will be a lot of articles (like troubleshooting crashes, or using bookmarks) that may never go away but there will others that become obsolete or not of concern for users. | '''We'll periodically archive knowledge base articles to keep our focus on users' most pressing issues.''' As we release Firefox every six weeks the issues and items that users will need documentation for will change at a much faster rate. There will be a lot of articles (like troubleshooting crashes, or using bookmarks) that may never go away but there will others that become obsolete or not of concern for users. | ||
How it works:<br> | |||
Contributors with reviewer prividledges can mark an article as obsolete by editing the description section of an article. This will remove the article from all dashboards (including localization dashboards) and from the normal search. You can still see the article by using the advanced search, and of course links to the article would be preserved. However there will be a banner on top of the article making it clear that the article is no longer maintained and might be out of date. | |||
Archiving an article is not a one-way street. Once an article is archived we will monitor the stats, to make sure that the article wasn't a popular one. In case we made a mistake it's as easy as clicking a checkbox to get the article back on the dashboards. | Archiving an article is not a one-way street. Once an article is archived we will monitor the stats, to make sure that the article wasn't a popular one. In case we made a mistake it's as easy as clicking a checkbox to get the article back on the dashboards. | ||
=Scope of the KB= | =Scope of the KB= | ||