Confirmed users
3,193
edits
Support/KB Doc Policies: Difference between revisions
→Archive
Michaelverdi (talk | contribs) |
Michaelverdi (talk | contribs) |
||
| Line 59: | Line 59: | ||
Archiving an article is not a one-way street. Once an article is archived we will monitor the stats, to make sure that the article wasn't a popular one. In case we made a mistake it's as easy as clicking a checkbox to get the article back on the dashboards. | Archiving an article is not a one-way street. Once an article is archived we will monitor the stats, to make sure that the article wasn't a popular one. In case we made a mistake it's as easy as clicking a checkbox to get the article back on the dashboards. | ||
'''What factors to consider:'''<br> | |||
*'''Views''' - Generally, articles with less than about 1500 visits/month should be considered for the archive. | |||
*'''Recent reports''' - Issues that have relatively few recent threads and votes in the support forum and Live Chat should be considered for the archive. | |||
*'''Severity of the issue''' - | |||
*'''Changes to Firefox''' - | |||
*'''Use case for the article''' - | |||
=Writing Articles= | =Writing Articles= | ||