Thunderbird/StatusMeetings/2011-06-21/SupportAppendix: Difference between revisions

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→‎Get Satisfaction Detailed Report

Rtanglao

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 == Get Satisfaction Detailed Report ==
 (see stats graphic section)
-# sadness = 419/622 = 73% (1 week ago:67%)  (not sure why it's up and down!)
+# sadness = 419/622 = 67% (1 week ago:73%)  (not sure why it's up and down!)
 # Top 5 active ([https://github.com/rtanglao/momogs/blob/master/getactive-m.rb getactive-m.rb])
-#* 32,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_freezes_and_crashes_multiple_times_within_30_days
+#* 12,http://getsatisfaction.com/mozilla_messaging/topics/cant_compose_messages-1cbpa7
-#* 14,http://getsatisfaction.com/mozilla_messaging/topics/peers_certificate_has_been_revoked-14h0mo
+#* 11,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_freezes_when_the_user_doesnt_log_in_fast_enough
-#* 13,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_crashing_on_a_new_macbook_pro
+#* 10,http://getsatisfaction.com/mozilla_messaging/topics/crash_of_thuderbird_when_i_try_to_open_an_attached_doc
-#* 11,http://getsatisfaction.com/mozilla_messaging/topics/miramar_alpha_3_feedback_topic
+#* 10,http://getsatisfaction.com/mozilla_messaging/topics/saving_attachments-1iwpkd
-#* 10,http://getsatisfaction.com/mozilla_messaging/topics/how_do_i_change_the_password_for_thunderbird_e_mail_not_the_master_password
+#* 9,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_5_0b1_beta_feedbac/how_do_i_change_the_password_for_thunderbird_e_mail_not_the_master_password
-# contributors (v=volunteer contributor, thanks to all our volunteers!) - 111 matt_678579 of Australia (v); 82 Wayne Mery of USA (v);5 rsx11m of USA (v); 82 chris ramsden aka xenos (v); 22 elcameleon1 (v); 26 rob_1864031 (v); 18 rtanglao  ([https://github.com/rtanglao/momogs/blob/master/gethappykludged-m.rb gethappykludged-m.rb])
+# contributors (v=volunteer contributor, thanks to all our volunteers!) - 21 matt_678579 of Australia (v); 79 Wayne Mery of USA (v);16 rsx11m of USA (v); 122 chris ramsden aka xenos (v); 22 elcameleon1 (v); 20 rtanglao ; 52 chrisrichard (v) ([https://github.com/rtanglao/momogs/blob/master/gethappykludged-m.rb gethappykludged-m.rb])
 # new contributors: none this week, always looking for new contributors, questions or problems? email roland AT mozillamessaging.com OR #gsfn irc.mozilla.org nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
-# new / closed topics Monday-Sunday: Mon 112/3, Tue 115/3, Wed 102/8, Thu 106/6, Fri 91/6, Sat 85/6, Sun 71/11([https://github.com/rtanglao/momogs/blob/master/getNumCreatedNumResolved-m.rb getNumCreatedNumResolved-m.rb])
+# new / closed topics Monday-Sunday: Mon 109/12, Tue 122/3, Wed 100/12, Thu 115/6, Fri 119/2, Sat 75/4, Sun 68/4([https://github.com/rtanglao/momogs/blob/master/getNumCreatedNumResolved-m.rb getNumCreatedNumResolved-m.rb])
 == 20% projects ==