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Support/Kitsune/LiveChat Roadmap: Difference between revisions
→Roadmap for Live Chat
| Line 22: | Line 22: | ||
** The form(s) that lead up to getting in the queue | ** The form(s) that lead up to getting in the queue | ||
** Estimated waiting times | ** Estimated waiting times | ||
* Phase 5 - | * Phase 5 - End of chat features | ||
** Workflow at the end of chat to refer user over to AAQ with chat information tranferred over. | ** Workflow at the end of chat to refer user over to AAQ with chat information tranferred over. | ||
** Post chat survey | |||
* Phase 6 and beyond - UI Polish, Dashboards, Monitoring, Moderation | * Phase 6 and beyond - UI Polish, Dashboards, Monitoring, Moderation | ||