Support/Kitsune/SUMO API: Difference between revisions

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* Based on this additional parameters (signals), the API will provide the most relevant articles based on a previous manual configuration.
* Based on this additional parameters (signals), the API will provide the most relevant articles based on a previous manual configuration.


===Contributors with their Own site===
=== Contributors with their Own site ===


Contributor Widget
Contributor Widget  
* David is a contributor
* He wants to show on his site a set of articles where he has contributed.
* He uses the code snippets that SUMO provides and paste it on his site.
* The widget allows David to configure:
    * View by Most Recent or More Visited.
    * Filter by keyword
* The widget also shows the Karma level of this user.


Search box redirecting to SUMO
*David is a contributor
* David is a big fan of providing Firefox support.  
*He wants to show on his site a set of articles where he has contributed.
* Because of it, he wants to make sure that anyone visiting his site can find answers to their Firefox questions.
*He uses the code snippets that SUMO provides and paste it on his site.
* The search box in his site allows users to search in SUMO the same way as if they were at support.mozilla.com
*The widget allows David to configure:
* For David, including this search box is a simple as including a code snippet in his site.
 
* The search results would be displayed in SUMO.
#View by Most Recent or More Visited.
#Filter by keyword.
 
*The widget also shows the Karma level of this user.
 
Search box redirecting to SUMO  
 
*David is a big fan of providing Firefox support.  
*Because of it, he wants to make sure that anyone visiting his site can find answers to their Firefox questions.  
*The search box in his site allows users to search in SUMO the same way as if they were at support.mozilla.com  
*For David, including this search box is a simple as including a code snippet in his site.  
*The search results would be displayed in SUMO.
 
Search box returning article list
 
*James is a big fan of providing Firefox support and he is an avid developer.
*He wants to help users but he also wants to keep the traffic on his site.
*The search box in his site allows users to search in SUMO the same way as if they were at support.mozilla.com
*For James, including this search box is a simple as including a code snippet in his site.
*The search query will return a list of article links matching the search criteria.
*James can customize a landing page so the results are displaying with the same look and feel as his site.


Search box returning article list
* James is a big fan of providing Firefox support and he is an avid developer.
* He wants to help users but he also wants to keep the traffic on his site.
* The search box in his site allows users to search in SUMO the same way as if they were at support.mozilla.com
* For James, including this search box is a simple as including a code snippet in his site.
* The search query will return a list of article links matching the search criteria.
* James can customize a landing page so the results are displaying with the same look and feel as his site.
 
===Local Mozilla communities===
===Local Mozilla communities===


Confirmed users
365

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