Support/Goals/Launch the pilot Genius Bar event: Difference between revisions

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We need to develop a to-do list and have people be responsible for an area:
We need to develop a to-do list and have people be responsible for an area:
*Marketing the event
*Marketing the event
**Talk to user engagement about publicizing and holding local events. What are the best practices and what are the pitfalls?
**Talk to user engagement about publicizing and holding local events. What are the best practices and what are the pitfalls? Can we get enough people on a weekday night or do we need to do this on the weekend?
**Probably need at least 50 people to get a good sample of users. 100+ would be great.
**Probably need at least 50 people to get a good sample of users. 100+ would be great.
**Advertise somewhere - target IPs from the bay area on the start page or sumo? Newspaper? Posters? Morning TV show?
**Advertise somewhere - target IPs from the bay area on the start page or sumo? Newspaper? Posters? Morning TV show?
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*Planning the event structure
*Planning the event structure
**Would be good to fill out some sort of support ticket after working with someone. It could provide data to mine and a possible list of people willing to be contacted for follow up.  
**Would be good to fill out some sort of support ticket after working with someone. It could provide data to mine and a possible list of people willing to be contacted for follow up.  
**How many people do we need to staff this? Do we need to schedule helpers
**How many people do we need to staff this? Do we need to schedule helpers?
**Do we need more chairs and tables in the public area?
**Do we need more chairs and tables in the public area?
**Where will people wait? Can/should we use the patio?
**Where will people wait? Can/should we use the patio?
Confirmed users
3,193

edits