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Support/Goals/Launch the pilot Genius Bar event: Difference between revisions
Support/Goals/Launch the pilot Genius Bar event (view source)
Revision as of 15:31, 24 January 2012
, 24 January 2012→Project Plan
Michaelverdi (talk | contribs) |
Michaelverdi (talk | contribs) |
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**How do we plan for people? Set appointments? Have a limited # of spots? Staff for a lot and let people show up when they want? | **How do we plan for people? Set appointments? Have a limited # of spots? Staff for a lot and let people show up when they want? | ||
**Documentation - photos & videos (interviews). Can we get Rainer? | **Documentation - photos & videos (interviews). Can we get Rainer? | ||
**How many people do we need to staff this? Do we need to schedule helpers? | |||
**Do we need more chairs and tables in the public area? | |||
**Where will people wait? Can/should we use the patio? | |||
*Communicating the event to Mozillians | *Communicating the event to Mozillians | ||
**We should have a brown bag a few days before the event to let people know how they can help. | **We should have a brown bag a few days before the event to let people know how they can help. | ||
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*Planning the event structure | *Planning the event structure | ||
**Would be good to fill out some sort of support ticket after working with someone. It could provide data to mine and a possible list of people willing to be contacted for follow up. | **Would be good to fill out some sort of support ticket after working with someone. It could provide data to mine and a possible list of people willing to be contacted for follow up. | ||
** | **What about an ongoing top tips and tricks class for people waiting or having just finished? | ||
==How do we know it's done?== | ==How do we know it's done?== | ||