Support/Goals/2012Q2/KB college program: Difference between revisions

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The program is structured around the Firefox releases. The content manager will create a plan with all the tasks that will be completed by the release task force. Participants will work with experienced contributors, paid staff but also with new contributors.
The program is structured around the Firefox releases. The content manager will create a plan with all the tasks that will be completed by the release task force. Participants will work with experienced contributors, paid staff but also with new contributors.


Ideally participants will begin the program on parallel to the start of the release preparations, so that they can have insights in each step of the way. It is nevertheless possible to start at a different time, but the get the certificate participants must complete at least one entire cycle.
Ideally participants will begin the program on parallel to the start of the release preparations, so that they can have insights in each step of the way. It is nevertheless possible to start at a different time, but to get the certificate participants must complete at least one entire cycle.


The tasks will be distributed at the beginning of the cycle, but the task force will adapt to the changes in the release cycle and will be ready to act if there are special needs. The content manager will be holding weekly meeting with the task force and will be available for requests. The other members of the SUMO community will also be there to assist with any doubt.
The tasks will be distributed at the beginning of the cycle, but the task force will adapt to the changes in the release cycle and will be ready to act if there are special needs. The content manager will be holding weekly meeting with the task force and will be available for requests. The other members of the SUMO community will also be there to assist with any questions.


Before each step starts (research, documentation, review, release, tweaks, etc.) the content manager will give participants an overview of how the process works during the weekly meeting. There will be also documentation on this.  
Before each step starts (research, documentation, review, release, tweaks, etc.) the content manager will give participants an overview of how the process works during the weekly meeting. There will be also documentation on this.  


Our more experienced technical writers will conduct workshops throughout the release cycle and other SUMO member will do it also, giving the participants insight into all areas of support.
Our more experienced technical writers will conduct workshops throughout the release cycle and other SUMO member will do it also, giving the participants insight into all areas of support.
Once you have completed the cycle you will get a certificate acknowledging your contribution and if your contribution qualifies you can add yourself to the Firefox credits. Ideally you love already being part of SUMO and help us as an active volunteer spread the open web around the world and provide amazing support to our users.
Once you have completed the cycle you will get a certificate acknowledging your contribution and if your contribution qualifies you can add yourself to the Firefox credits. Ideally you love already being part of SUMO and continue helping us as an active volunteer spread the open web around the world and provide amazing support to our users.


===Tasks for the team===
===Tasks for the team===
Confirmed users
218

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