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Support/Kitsune/Features/actionable-dashboard: Difference between revisions
Support/Kitsune/Features/actionable-dashboard (view source)
Revision as of 21:24, 27 June 2012
, 27 June 2012→Automated Reporting
(Created page with "== Title == Actionable Analytics Dashboard == Problem statement/description == We have a KPI dashboard that documents high level metrics in Kitsune, but we do not see the detail...") |
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Create a series of reports that are generated on a regular cadence (or as alerts) and sent to an email alias list. Users wanting to receive the reports can subscribe to the list. | Create a series of reports that are generated on a regular cadence (or as alerts) and sent to an email alias list. Users wanting to receive the reports can subscribe to the list. | ||
These reports could be: | These reports could be: | ||
* Least helpful articles with comments/scores | |||
* Top normalized searches with CTR | |||
* Searches with the lowest CTR | |||
* Navigation paths with the highest bounce/bail rate | |||
* Alerts for searches that are new to the top searches list | |||
* Alerts for articles that are taking massive helpfulness hits | |||
=== Adhoc Reporting === | === Adhoc Reporting === | ||
* Create a web interface where any contributor can run the above reports for any specific time period | * Create a web interface where any contributor can run the above reports for any specific time period | ||