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 == Get Satisfaction Detailed Report ==
 (see stats graphic section)
-# sadness = 430/553 = 78% (1 week ago:78%)
+# sadness = 418/517 = 81% (1 week ago:78%)
 # Top 5 active ([https://github.com/rtanglao/momogs/blob/master/getactive-m.rb getactive-m.rb])
-#* 16,http://getsatisfaction.com/mozilla_messaging/topics/where_should_i_type_the_reply_to_a_reply_to_a_message_i_originated
+#* 18,http://getsatisfaction.com/mozilla_messaging/topics/how_do_i_remove_thunderbird_from_my_computer_completely
-#* 13,http://getsatisfaction.com/mozilla_messaging/topics/mass_deletion_of_folders
+#* 14,http://getsatisfaction.com/mozilla_messaging/topics/junk-1g9w1z
-#* 11,http://getsatisfaction.com/mozilla_messaging/topics/creating_email_lists
+#* 11,http://getsatisfaction.com/mozilla_messaging/topics/why_have_all_my_read_emails_from_2011_and_2012_diasappeared
-#* 10,http://getsatisfaction.com/mozilla_messaging/topics/lost_all_incoming_mail_when_thunderbird_compacted_folder
+#* 10,http://getsatisfaction.com/mozilla_messaging/topics/distribution_list-a8pu1
-#* 9,http://getsatisfaction.com/mozilla_messaging/topics/update_broke_my_mozilla
+#* 10,http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_support_account_inactive-1f6q0t
-# contributors (v=volunteer contributor, thanks to all our volunteers!) - 133,chrisramsden (v); 109,matt_678579 (v); 77,anje_yelf (v);42,wayne_mery (v);36,finitarry  (v);20,timothy_walker_4515991 (v);17,christ1(v); 15,elcameleon1(v);7,ssitter (v);5,rtanglao ([https://github.com/rtanglao/momogs/blob/master/gethappykludged-m.rb gethappykludged-m.rb])
+# contributors (v=volunteer contributor, thanks to all our volunteers!) - 41,matt_678579 (v);127,chrisramsden (v);111,anje_yelf (v);62,christ1 (v);53,finitarry (v);14,sfhowes (v);14,wayne_mery  (v);([https://github.com/rtanglao/momogs/blob/master/gethappykludged-m.rb gethappykludged-m.rb])
-# new contributors: <a href ="https://getsatisfaction.com/people/timothy_walker_4515991">https://getsatisfaction.com/people/timothy_walker_4515991</a>welcome timothy walker</a>!;  always looking for new contributors, questions or problems? email rtanglao AT mozilla.com OR #gsfn irc.mozilla.org nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
+# new contributors: none;  always looking for new contributors, questions or problems? email rtanglao AT mozilla.com OR #gsfn irc.mozilla.org nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
-# new / closed topics Monday-Sunday: Mon 160/6, Tue 174/7, Wed 193/5, Thu 184/7, Fri 187/8, Sat 104/4, Sun 130/2 ([https://github.com/rtanglao/momogs/blob/master/getNumCreatedNumResolved-m.rb getNumCreatedNumResolved-m.rb])
+# new / closed topics Monday-Sunday: Mon 177/4, Tue 185/4, Wed 181/3, Thu 199/4, Fri 142/6, Sat 115/7, Sun 122/8 ([https://github.com/rtanglao/momogs/blob/master/getNumCreatedNumResolved-m.rb getNumCreatedNumResolved-m.rb])
 == 20% projects ==
 # Got UX, visualization or web-dev skills? Coding help wanted: i) visualize and store support data gathered from a JSON data store ii)prototype a super friendly [https://wiki.mozilla.org/User_talk:Rtanglao/TB3NewSupportTopicWizardPrototypeDesign new support topic wizard] iii) [http://rolandtanglao.com/archives/2010/09/07/real-time-mozilla-thunderbird-support-dashboard-written-protz-using-get-satisfac real time HTML/JQUERY/JSON driven support dashboard] (also documented on the  [[Thunderbird_%22Get_Satisfaction%22_Support_Dashboard|GS Dashboard Feature Page]]) email rtanglao AT mozilla.com