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CrashKill/2012-09-04: Difference between revisions
→Stability 101
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** We often have the need to generate a number of manual reports to help analyze and diagnose a particular issue. Kairo has many in his own [https://crash-analysis.mozilla.com/rkaiser/ directory]. | ** We often have the need to generate a number of manual reports to help analyze and diagnose a particular issue. Kairo has many in his own [https://crash-analysis.mozilla.com/rkaiser/ directory]. | ||
** Manual reports are often temporary until we can integrate them into Socorro. Other times we need a manual report to track a short-term issue. | ** Manual reports are often temporary until we can integrate them into Socorro. Other times we need a manual report to track a short-term issue. | ||
** We used a number of keywords in bugzilla to track crashes - <b>crash</b>, <b>topcrash</b>, <b>regression</b>, <b> | ** We used a number of keywords in bugzilla to track crashes - <b>crash</b>, <b>topcrash</b>, <b>regression</b>, <b>reproducible</b> and <b>hang</b>. You will see queries based on these flags in the wiki. | ||
** We also used a wide range of whiteboard tags to help us inventory crashes. Some like <b>[startupcrash]</b> are more recent and some like <b>[crashkill]</b>are old and not used that much any more. We will often use temporary tags to track crashes that correlate to a particular OS release. | ** We also used a wide range of whiteboard tags to help us inventory crashes. Some like <b>[startupcrash]</b> are more recent and some like <b>[crashkill]</b>are old and not used that much any more. We will often use temporary tags to track crashes that correlate to a particular OS release. | ||
** We | * <b>Reporting Crashes</b> | ||
** If you crash, please select to send the report. Adding comments is also very helpful. | |||
** If you log a bug for a crash... | |||
*** Include the format - crash in "top signature stack" - in the bug title. It will look something like - crash in JSContext::saveFrameChain. | |||
*** Please include the <b>crash</b> keyword in the keyword field | |||
*** We have a crash signature field which links bugs to signatures in Socorro. The format is a list of signatures like [@ signature], ie: [@ JSContext::saveFrameChain]. There might be multiple different signatures that associate back to the same bug. | |||
* <b>Wikis</b> | * <b>Wikis</b> | ||
** The [https://wiki.mozilla.org/CrashKill crashkill] wiki is a pointer to meeting notes, queries, reports and other analysis. | ** The [https://wiki.mozilla.org/CrashKill crashkill] wiki is a pointer to meeting notes, queries, reports and other analysis. | ||