ReleaseEngineering/Mozpool/Handling Panda Failures: Difference between revisions

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There are a couple of known issues that require manual intervention.
There are a couple of known issues that require manual intervention.


# sut_verify
# sut_verify:  There is a known bug bug 836417 causing all sut_verifying checks to fail after a reimage. The workaround for this is to force state "sut_verifying" a few minutes after the first failure.


# failed_b2g_pinging:  At this time mozpool cannot detect whether this state was caused by a bad panda or a bad b2g build or just a failed hardware (probably ethernet) initialization.  For handling this state, find the failed panda in the lifeguard UI and execute a "please_self_test".  This should test the board and put it back into a free state.  If the board continues to be a repeat offender and ending up in a failed_b2g_pinging state, follow the [[#Log Failure In Interim Tracking Bug]] instructions and log under the Interim Bad Panda bug.
# failed_b2g_pinging:  At this time mozpool cannot detect whether this state was caused by a bad panda or a bad b2g build or just a failed hardware (probably ethernet) initialization.  For handling this state, find the failed panda in the lifeguard UI and execute a "please_self_test".  This should test the board and put it back into a free state.  If the board continues to be a repeat offender and ending up in a failed_b2g_pinging state, follow the [[#Log Failure In Interim Tracking Bug]] instructions and log under the Interim Bad Panda bug.
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