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Support:PRD: Difference between revisions
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→Moderators
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* Moderator guide | * Moderator guide | ||
Easy to move answers from forum to knowledge base | Easy to move answers from forum to knowledge base (what does that mean?) | ||
Build layers of responders that have areas of expertise that can assist with more detailed response and engage developers on necessary problems | Build layers of responders that have areas of expertise that can assist with more detailed response and engage developers on necessary problems | ||
"This post/user answered my question" signifies post can be closed and rates the volunteer's response. | "This post/user answered my question" signifies post can be closed and rates the volunteer's response. | ||
Feedback ratings become reflective of volunteer's experience and expertise (combination of number of responses and quality of responses). | Feedback ratings become reflective of volunteer's experience and expertise (combination of number of responses and quality of responses). | ||
= Chat requirements = | = Chat requirements = | ||