|
|
| Line 1: |
Line 1: |
| <small>[[Support|Support]] » [[Support:Article_list|Article list]]</small> | | <small>[[Support|Support]] » [[Support:Article_list|Article list]]</small> |
|
| |
|
| ==Contributor Documents==
| | A link to the list of articles we need is available [http://support.mozilla.com/kb/Contributor+Home+Page on sumo itself]. |
| *[[Support:Style_Guide|Style Guide]]
| |
| *[[Support:Best_Practices_for_Support_Documents|Best Practices for Support Documents]]
| |
| *how to create screenshots (w/list of tools)
| |
| *how to create screen videos (w/list of tools)
| |
| *[[Support:Getting_Started|Getting Started]] (including contact info)
| |
| | |
| ==Reference Charts==
| |
| *toolbar items (w/icons)
| |
| *[http://www.mozilla.org/support/firefox/menu menu reference] (P27)
| |
| *[http://www.mozilla.org/support/firefox/options options reference] (P28)
| |
| *[http://www.mozilla.org/support/firefox/keyboard keyboard shortcuts]
| |
| *[http://www.mozilla.org/support/firefox/mouse mouse shortcuts]
| |
| *[http://kb.mozillazine.org/Command_line_arguments Command line arguments] (P21)
| |
| | |
| ==Feature Tutorials==
| |
| *[http://kb.mozillazine.org/Bookmarks Bookmarks] (P44)
| |
| **how to bookmark pages
| |
| **how to create bookmark folders
| |
| **how to organize bookmarks
| |
| *[http://www.mozilla.com/firefox/tabs how to use tabbed browsing]
| |
| **open a new tab
| |
| **open links in new tabs
| |
| **bookmark a group of tabs
| |
| **use a group of tabs as the homepage
| |
| **rearranging tabs
| |
| *how to configure the pop-up blocker
| |
| *[http://johnbokma.com/firefox/rss-and-live-bookmarks.html how to use live bookmarks / web feeds]
| |
| *[http://kb.mozillazine.org/Dictionaries how to use the spell checker] (P48)
| |
| **How to install a different dictionary
| |
| *[http://kb.mozillazine.org/Uninstall_search_plugins explain search engines, and how to add/remove search engines] (P55)
| |
| *[http://www.mozilla.org/products/firefox/smart-keywords smart keywords]
| |
| *[http://www.mozilla.org/products/firefox/text-zoom text zoom]
| |
| *[http://kb.mozillazine.org/Safe_Mode safe mode] (P15)
| |
| *[http://www.mozilla.org/support/firefox/profile profiles] (P1)
| |
| **How to use the profile manager (P7)
| |
| **[http://kb.mozillazine.org/Profile_Folder Profile folder locations] (P49)
| |
| *[http://kb.mozillazine.org/Master_password Master Password] (P34)
| |
| *[http://kb.mozillazine.org/Session_Restore Session Restore] (P36)
| |
| *Add-ons
| |
| **Overview
| |
| **[http://kb.mozillazine.org/Installing_extensions getting and installing add-ons] (P61)
| |
| **how to use the add-ons manager
| |
| | |
| ==How-to articles for basic tasks==
| |
| *[http://kb.mozillazine.org/Installing_Firefox installing Firefox] (P22)
| |
| *[http://kb.mozillazine.org/Uninstalling_Firefox uninstalling Firefox] (P29)
| |
| *[http://kb.mozillazine.org/Software_Update upgrading Firefox]
| |
| *importing data (P19)
| |
| **Internet Explorer
| |
| **Safari
| |
| **Opera
| |
| **Netscape
| |
| **SeaMonkey
| |
| **Mozilla
| |
| *exporting data
| |
| **Internet Explorer
| |
| **Safari
| |
| **Opera
| |
| **Netscape
| |
| **SeaMonkey
| |
| **Mozilla
| |
| *backing up / restoring / moving data (P6)
| |
| *[http://kb.mozillazine.org/Setting_Your_Default_Browser how to make Firefox the default browser] (P30)
| |
| *[http://www.mozilla.org/products/firefox/ui-customize how to customize the toolbar]
| |
| *how to set the homepage
| |
| *explain search suggestions, and how to turn it off
| |
| *explain private info, and how to clear it
| |
| *how to use the download manager
| |
| *how to manage passwords
| |
| *how to manipulate page fonts and colors
| |
| *how to turn off Java Applets
| |
| *[http://kb.mozillazine.org/Firewalls Firewalls] (P5)
| |
| *[http://kb.mozillazine.org/Standard_diagnostic_-_Firefox Standard Diagnostic] (16)
| |
| *[http://kb.mozillazine.org/Changing_media_handling_behaviour Changing media handling behaviour](P41)
| |
| *[http://kb.mozillazine.org/Parental_controls Parental Controls] (P43)
| |
| *[http://kb.mozillazine.org/Change_Default_Mozilla_Language Change the default language pack] (P50)
| |
| *[http://kb.mozillazine.org/Roaming_profile Roaming profile] (P56)
| |
| *[http://kb.mozillazine.org/JavaScript JavaScript] (P57)
| |
| *[http://kb.mozillazine.org/Assistive_technology_compatibility Assistive technology compatibility] (P59)
| |
| *[http://kb.mozillazine.org/Resetting_preferences Resetting preferences] (P62)
| |
| *How to remove search queries from the search bar
| |
| *How to remove items from the location bar list
| |
| *how to improve speed and efficiency while browsing
| |
| | |
| ==Add-ons Help==
| |
| *Extensions
| |
| **[http://kb.mozillazine.org/DOM_Inspector DOM Inspector] (P42)
| |
| **Flash Switcher (win)
| |
| **VideoDownloader
| |
| **Adblock Plus
| |
| **Download Statusbar
| |
| **NoScript
| |
| **Greasemonkey
| |
| **FlashGot
| |
| **PDF Download
| |
| **IE Tab
| |
| **Forecastfox
| |
| **[http://kb.mozillazine.org/Problematic_extensions Problematic extensions] (P11)
| |
| *Search Engines
| |
| **Benefits of different engines
| |
| *Plugins
| |
| **[http://kb.mozillazine.org/Plugin_scanning Plugin scanning] (P52)
| |
| **List of popular/useful plugins
| |
| **[http://kb.mozillazine.org/Windows_Media_Player Windows Media Player] (P2)
| |
| **[http://kb.mozillazine.org/Flash Flash] (P10)
| |
| **[http://kb.mozillazine.org/Adobe_Reader Adobe Reader] (P24)
| |
| **[http://kb.mozillazine.org/Java Java] (P25)
| |
| **[http://kb.mozillazine.org/Quicktime QuickTime] (P26)
| |
| **[http://kb.mozillazine.org/ActiveX ActiveX] (P40)
| |
| **[http://kb.mozillazine.org/RealPlayer RealPlayer] (P46)
| |
| **[http://kb.mozillazine.org/Shockwave Shockwave] (P53)
| |
| *[http://kb.mozillazine.org/MozBackup MozBackup] (P18)
| |
| | |
| ==Help for Internet Explorer Users==
| |
| *Terminology Differences
| |
| *About your IE Favorites and Settings
| |
| *Mozilla Firefox’s features
| |
| *Keyboard Shortcuts
| |
| | |
| ==Reporting Bugs==
| |
| *How to report a bug
| |
| | |
| ==Troubleshooting==
| |
| *[http://kb.mozillazine.org/Lost_bookmarks lost bookmarks] (P3)
| |
| *[http://kb.mozillazine.org/Browser_will_not_start_up Firefox will not start] (P4)
| |
| *[http://kb.mozillazine.org/Video_or_audio_doesn%27t_play Video or Audio doesn't play] (P8)
| |
| *[http://kb.mozillazine.org/Error_loading_any_website Error loading any web site] (P9)
| |
| *[http://kb.mozillazine.org/Websites_look_wrong Web sites look wrong] (P12)
| |
| *[http://kb.mozillazine.org/Profile_in_use Profile in use] (P13)
| |
| *[http://kb.mozillazine.org/Reducing_memory_usage_%28Firefox%29 high memory usage] (P14)
| |
| *[http://kb.mozillazine.org/Firefox_hangs Firefox hangs] (P17)
| |
| *[http://kb.mozillazine.org/Links_to_local_pages_don%27t_work Links to local pages don't work] (P20)
| |
| *[http://kb.mozillazine.org/Firefox_crashes Firefox crashes](P23)
| |
| *[http://kb.mozillazine.org/Unable_to_save_or_download_files Unable to download or save files] (P31)
| |
| *[http://kb.mozillazine.org/Gray_bar_below_status_bar Gray bar below the status bar] (P32)
| |
| *[http://kb.mozillazine.org/Images_or_animations_do_not_load Images or animations don't load] (P33)
| |
| *[http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox Unable to install add-ons] (P35)
| |
| *[http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox Windows error opening Internet shortcut or local HTML file] (P37)
| |
| *[http://kb.mozillazine.org/Window_shakes Window Shakes] (P38)
| |
| *[http://kb.mozillazine.org/SSL_is_disabled SSL is disabled] (P39)
| |
| *[http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared Recovering a profile that suddenly disappeared] (P40)
| |
| *[http://kb.mozillazine.org/Firefox_CPU_usage Firefox CPU usage] (P45)
| |
| *[http://kb.mozillazine.org/Updates_reported_when_running_newest_version Updates reported when running newest version] (P51)
| |
| *[http://kb.mozillazine.org/%27Use_IE%27_messages_upon_opening_Firefox 'Use IE' messages upon opening Firefox] (P58)
| |
| *[http://kb.mozillazine.org/Corrupt_localstore.rdf Corrupt localstore.rdf] (P60)
| |
| *[http://kb.mozillazine.org/Bookmarks_not_saved Bookmarks not saved] (P63)
| |