Support/Weekly Meetings/Agenda 2008-01-14: Difference between revisions

← Older edit

Support/Weekly Meetings/Agenda 2008-01-14 (view source)

Revision as of 17:51, 14 January 2008

2,035 bytes added , 14 January 2008

no edit summary

Cilias

1,365

edits

@@ Line 5: / Line 5: @@
 * '''Knowledge Base'''
 ** Status? (contributors, traffic, software)
+*** 10 new article requests [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=Sumo&component=Knowledge+Base+Articles&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&emailassigned_to1=1&emailtype1=exact&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=-7d&chfieldto=Now&chfield=[Bug+creation]&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=]
+*** 9 new articles [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=Sumo&component=Knowledge+Base+Articles&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&resolution=FIXED&emailassigned_to1=1&emailtype1=exact&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=-7d&chfieldto=Now&chfield=bug_status&chfieldvalue=VERIFIED&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=], 1 written by a new contributor (David Baucum) [https://bugzilla.mozilla.org/show_bug.cgi?id=398645]
+*** The switch to sumo on mozilla.com navigation bar has greatly increased traffic. Some notes:
+**** We're getting some comments from confused Thunderbird users, trying to find TB data in the KB.
+**** A lot of people are treating the article comments as method of support.
 ** In-product status
 *** 4 locales imported [http://wiki.mozilla.org/Support/In-product]
+**** Some cleanup work needs to be done on articles after import. cilias is working cleanup, and adding Firefox 2 content (or Firefox 3 depending on how up to date the en-US in-product content was).
 *** Internal links not converted
+** Discussion regarding crediting MozillaZine KB [http://forums.mozillazine.org/viewtopic.php?t=619401]
 * '''Forums'''
 ** Status? (contributors, traffic, software)