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<object type="image/svg+xml" name="omap" data="RPlots.svg" width="350" height="176">
<object type="image/svg+xml" name="omap" data="RPlots.svg" width="350" height="176">


===  Frequencies ===
===  Frequencies ===
==== Locale ====
==== Locale ====
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
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== RQ2: Differences in Perceptions by Locale ==
== RQ2: Differences in Perceptions by Locale ==


Perceptions of aspects of support were significantly different (at the 1% level) by locale for all variables except &ldquo;the site loads quickly&rdquo; and support for Camino.
Perceptions of aspects of support were significantly different (at the 1% level) by locale for all variables except &ldquo;the site loads quickly&rdquo; and support for Camino.


=== Homogenous Subsets ===
The full results of statistical tests are shown [http://wiki.mozilla.org/Mozilla_Community_Surveys/Completed/SUMO/RQ2 here].


'''How to interpret these tables:''' Each column contains a set of groups that are not significantly different from each other.  Some groups appear in two columns, this means that they are the intersection of two (or more) overlapping sets of groups.
The table below shows how many time each locale rated a product the lowest, and how many time each rated a product the highest.  Note that because of the overlapping feature of multiple comparisons some the counts do not sum to the number of products.


<table>
<tr><th>Locale</th><th>Low Count</th><th>High Count</th></tr>
<tr><td>de</td> <td>5</td> <td>1</td></tr>
<tr><td>fr</td> <td>5</td> <td>1</td></tr>
<tr><td>hu</td> <td>3</td> <td>5</td></tr>
<tr><td>ru</td> <td>4</td> <td>5</td></tr>
<tr><td>pl</td> <td>2</td> <td>5</td></tr>
<tr><td>it</td> <td>2</td> <td>5</td></tr>
</table>


 
It seems clear from this summary that German and French respondents generally rate the products lower than do respondents from other locales; conversely Polish and Italian respondents rate the products higher.
<!--<H2>Mozilla overall</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Mozilla overall</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 181</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.83</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 243</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.88</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 282</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.11</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.11</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 90</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.11</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.11</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 167</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.22</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 148</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.22</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .052</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .838</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 161.978.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
 
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Firefox</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Firefox</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 211</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.16</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 271</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.20</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.20</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 373</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.43</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.43</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 171</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.45</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.45</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 154</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.47</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 95</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.58</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .998</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .068</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .573</FONT></TD>
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 176.584.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
 
</CENTER>
<BR>
<CENTER>
<!--<H2>Thunderbird</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Thunderbird</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 168</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.82</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 225</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.85</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 299</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.05</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.05</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 123</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.06</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.06</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 129</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.06</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.06</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 77</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.25</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .313</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .574</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 140.811.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Calendar</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Calendar</B>
<BR> Tukey HSD
 
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
 
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 84</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.11</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 114</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.16</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.16</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 138</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.39</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.39</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 61</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.56</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.56</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 65</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.63</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.63</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 40</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.70</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .088</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .069</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 70.837.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
 
</CENTER>
<BR>
<CENTER>
<!--<H2>SeaMonkey</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> SeaMonkey</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 69</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.03</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 75</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.15</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 153</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.50</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.50</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 36</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.53</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.53</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 61</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.57</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.57</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 51</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.78</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .128</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .776</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 61.136.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Add-ons</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Add-ons</B>
<BR> Tukey HSD
 
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
 
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 236</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.42</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 79</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.61</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.61</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 179</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.77</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.77</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 310</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.85</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 147</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.93</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 136</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.96</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .096</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .085</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 150.513.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Most of the relevant support is in my language</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Most of the relevant support is in my language</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 176</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.69</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 203</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.81</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.81</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 269</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.84</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.84</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 94</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.90</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.90</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 386</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.96</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.96</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 149</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.07</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .141</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .170</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 175.102.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
 
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Support in English is sufficient</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Support in English is sufficient</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 396</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 1.66</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 275</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 1.95</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 1.95</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 179</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.04</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 152</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.08</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 209</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.08</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 96</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.26</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .119</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .083</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 178.952.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
 
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Navigation on the support sites is easy</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Navigation on the support sites is easy</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 177</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.55</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 206</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.57</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 263</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.66</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.66</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 383</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.77</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.77</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 90</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.83</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.83</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 149</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.92</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .071</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .121</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 172.712.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Users ask questions in the right channels</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Users ask questions in the right channels</B>
<BR> Tukey HSD
 
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 191</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.24</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 68</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.25</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 156</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.27</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 322</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.28</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 202</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.49</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 112</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.55</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .053</FONT></TD>
</TR>
 
<TR><TD COLSPAN=3 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=3 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 138.452.</FONT></TD></TR><TR><TD COLSPAN=3 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Users rarely ask the same question more than once</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Users rarely ask the same question more than once</B>
 
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
 
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 201</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.43</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 320</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.52</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 113</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.58</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.58</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 153</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.69</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.69</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 178</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.92</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 66</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.85</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .312</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .094</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 1.000</FONT></TD>
 
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 135.578.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>The support sites are up-to-date</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> The support sites are up-to-date</B>
<BR> Tukey HSD
 
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
 
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 234</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.67</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 169</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.68</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.68</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 197</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.70</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.70</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 79</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.77</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.77</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.77</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 356</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.98</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.98</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 141</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.02</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .930</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .055</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .169</FONT></TD>
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 158.620.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Most common issues are covered well</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Most common issues are covered well</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 169</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.50</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 197</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.79</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.79</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 78</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.81</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.81</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 241</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.82</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.82</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 366</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.93</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.93</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 135</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.09</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .069</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .712</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .073</FONT></TD>
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 157.469.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>The support sites make use of video</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> The support sites make use of video</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 263</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.38</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 167</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.71</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.71</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 194</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.90</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.90</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 145</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.94</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.94</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 104</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.16</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 46</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.26</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .213</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .580</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .140</FONT></TD>
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 112.790.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>New issues are quickly addressed</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> New issues are quickly addressed</B>
 
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
 
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 192</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.57</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 157</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.59</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 333</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.75</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.75</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 231</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.79</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.79</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.79</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 71</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.01</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.01</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 126</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.07</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .377</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .175</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .125</FONT></TD>
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 146.589.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Tutorials / How-tos</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Tutorials / How-tos</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.61</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.76</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.76</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.87</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.87</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.02</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.04</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.08</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .209</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .087</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
 
<!--<H2>Troubleshooting articles</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Troubleshooting articles</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.90</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.99</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.99</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.01</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.01</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.07</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.07</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.22</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.26</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .500</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .076</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
 
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Availibility from a single site</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Availibility from a single site</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.47</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.80</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.80</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.82</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.00</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.00</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.10</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.10</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.17</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .063</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .094</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .680</FONT></TD>
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
 
</CENTER>
<BR>
<CENTER>
<!--<H2>Screenshots</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Screenshots</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.42</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.46</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.54</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.54</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.75</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.75</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.81</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.85</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .057</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .087</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
 
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>Screencasts / videos</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Screencasts / videos</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.64</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.07</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.10</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.28</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.31</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.43</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 1.000</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .076</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
 
<!--<H2>OS specific information</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> OS specific information</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=3 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.56</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.61</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.61</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.80</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.80</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.80</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.83</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.83</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.83</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.94</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.94</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 4.07</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .241</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .085</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .233</FONT></TD>
</TR>
 
<TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=5 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
 
</CENTER>
<BR>
<CENTER>
<!--<H2>Forums</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> Forums</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.62</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.70</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.70</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.73</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.73</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.80</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.80</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.81</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.81</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.99</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .542</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .115</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>LiveChat (embedded)</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> LiveChat (embedded)</B>
<BR> Tukey HSD
 
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
 
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.60</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.65</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.65</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.69</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.69</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.73</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.73</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.97</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.97</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.99</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .069</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .128</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
</FONT></TABLE>
 
</CENTER>
<BR>
<CENTER>
<!--<H2>VoIP</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> VoIP</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=4 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 3</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 4</FONT></TH>
 
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.06</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.20</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.20</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.44</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.44</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.44</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.46</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.46</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.82</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.82</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.88</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .070</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .391</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .062</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .997</FONT></TD>
</TR>
 
<TR><TD COLSPAN=6 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=6 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=6 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
 
</FONT></TABLE>
</CENTER>
<BR>
<CENTER>
<!--<H2>IM</H2>-->
 
<TABLE BORDER="1" CELLSPACING=0 CELLPADDING=3 style="font-size: 80%">
<CAPTION><B></B><B> IM</B>
<BR> Tukey HSD
</CAPTION>
<TR><TH ROWSPAN=2 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> locale_code</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> N</FONT></TH>
 
<TH COLSPAN=2 BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> Subset for alpha = .05</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 2</FONT></TH>
<TH BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> 1</FONT></TH>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> de</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 228</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.64</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> fr</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 283</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.69</FONT></TD>
 
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> it</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 158</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.85</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> ru</FONT></TH>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 406</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.96</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 2.96</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> hu</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 101</FONT></TD>
 
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.01</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.01</FONT></TD>
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> pl</FONT></TH>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 187</FONT></TD>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> 3.29</FONT></TD>
 
</TR>
 
<TR><TH BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000"> Sig.</FONT></TH>
<TD BGCOLOR="#FFFFFF"><FONT COLOR="#000000"><BR></FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .114</FONT></TD>
<TD BGCOLOR="#FFFFFF" ALIGN=RIGHT><FONT COLOR="#000000"> .185</FONT></TD>
</TR>
 
<TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">Means for groups in homogeneous subsets are displayed. </FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">a Uses Harmonic Mean Sample Size = 187.733.</FONT></TD></TR><TR><TD COLSPAN=4 BGCOLOR="#FFFFFF" ALIGN=LEFT><FONT COLOR="#000000">b The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.</FONT></TD></TR>
 
</TABLE>
</center>


= Summary =
= Summary =
Line 2,391: Line 605:
== RQ2: Differences in Evaluations by Locale ==
== RQ2: Differences in Evaluations by Locale ==


The table below shows how many time each locale rated a product the lowest, and how many time each rated a product the highest.  Note that because of the overlapping feature of multiple comparisons some the counts do not sum to the number of products.
The results are a classic example of the applicability of the phrase &ldquo;Lies, damned lies and statistics&rdquo;.  There are two possible (and not mutually exclusive explanations for this result:
 
<table>
<tr><th>Locale</th><th>Low Count</th><th>High Count</th></tr>
<tr><td>de</td> <td>5</td> <td>1</td></tr>
<tr><td>fr</td> <td>5</td> <td>1</td></tr>
<tr><td>hu</td> <td>3</td> <td>5</td></tr>
<tr><td>ru</td> <td>4</td> <td>5</td></tr>
<tr><td>pl</td> <td>2</td> <td>5</td></tr>
<tr><td>it</td> <td>2</td> <td>5</td></tr>
</table>
 
It seems clear from this summary that German and French respondents generally rate the products lower than do respondents from other locales; conversely Polish and Italian respondents rate the products higher.
 
This is a classic example of the applicability of the phrase &ldquo;Lies, damned lies and statistics&rdquo;.  There are two possible (and not mutually exclusive explanations for this result:


* For the locale-specific needs of respondents, Mozilla products serve their customers better in some locales than in others (Managerial implication: put extra effort into locale-specific services and products in French and German locales)
* For the locale-specific needs of respondents, Mozilla products serve their customers better in some locales than in others (Managerial implication: put extra effort into locale-specific services and products in French and German locales)
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The most highly desired changes are:
The most highly desired changes are:
* Troubleshooting articles
* Troubleshooting articles


Followed by:
Followed by:
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= Discussion =
= Discussion =




= Conclusion =
= Conclusion =
Jwilliams
30

edits

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