View source for Support/Goals/BrowserID Failure Plan

BrowserID as a new feature promoted by Mozilla is fully supported by SUMO. This document intents to cover the scenarios where BrowserID can disrupt the normal operations of SUMO because of a particularly high increase of the traffic.

They are three main cogs that drive the experience of a user around BrowserID:

*The email provider and eventually identity provider.
*Mozilla as responsible of the BrowserID UI and integration with the chrome of the browser. In the meantime, it also serves as secondary identity provider.
*Site where BrowserID is used as a login method.

At the moment SUMO is present in the UI as a contextual help for any use who has problems log in into their favorite service. In the following sections we will explore how different events will affect SUMO.