Communication Research: Difference between revisions
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=Yammer Inclusion Research= | =Yammer Inclusion Research= | ||
==About== | ==About== | ||
We have a lot of different ways to communicate at Mozilla, and the sheer volume of communication can be overwhelming. The [[People:removing_roadblocks_to_productivity/survey_results|roadblocks to success survey]] highlighted many of these concerns around how we communicate with each other, and left an opportunity for further research. As part of the effort to improve inclusion and productivity within our communication channels, this project aims to evaluate Yammer as a communication tool, identify its strengths, weaknesses, and its role within Mozilla. | |||
More specifically, we are exploring how our community interacts with Yammer, what role(s) we expect it to perform, and what differences exist between the staff and community spaces. Over the next six weeks we will be collecting social listening data and community feedback around these questions and other questions, and will report findings to the people team and to the Mozilla community. | |||
Over the next six weeks we will be collecting data and community feedback around | |||
==Updates== | ==Updates== | ||
Revision as of 21:09, 28 July 2014
Yammer Inclusion Research
About
We have a lot of different ways to communicate at Mozilla, and the sheer volume of communication can be overwhelming. The roadblocks to success survey highlighted many of these concerns around how we communicate with each other, and left an opportunity for further research. As part of the effort to improve inclusion and productivity within our communication channels, this project aims to evaluate Yammer as a communication tool, identify its strengths, weaknesses, and its role within Mozilla.
More specifically, we are exploring how our community interacts with Yammer, what role(s) we expect it to perform, and what differences exist between the staff and community spaces. Over the next six weeks we will be collecting social listening data and community feedback around these questions and other questions, and will report findings to the people team and to the Mozilla community.
Updates
Week 1: Announced project at Monday Meeting. Blog post at [BLANK] with more info about the project.
Week 2: More info coming soon...
Feedback
Please email Tremaine Kirkman to provide feedback! I will update weekly as community feedback comes in...
Email Etiquette Research
About
Updates
Week 1: Announced project at Monday Meeting. Blog post at [BLANK] with more info about the project.
Week 2: More info coming soon...
Feedback
Please email Payam Keshtbod to provide feedback! I will update weekly as community feedback comes in...