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==Lessons learned== | ==Lessons learned== | ||
* "How" we ask questions is critical to the process - open text responses, while | * "How" we ask questions is critical to the process - open text responses, while possibly best for the responder, make analysis and subsequent action much more difficult. The check box and drop down are our friends. | ||
* It's hard to maintain momentum on a project like this, where wins take time. If fixing roadblocks were easy (i.e. "low hanging fruit"), they would have been fixed by now. | * It's hard to maintain momentum on a project like this, where wins take time. If fixing roadblocks were easy (i.e. "low hanging fruit"), they would have been fixed by now. Figure out ways to keep yourself motivated -- add people to the team, eat cupcakes, celebrate even trivial progress. | ||
* Invite participation (oh, hey, we know how to do that). These things are hard to fix (see above) and impossible | * Invite participation (oh, hey, we know how to do that). These things are hard to fix (see above) and impossible alone. Bring your friends. | ||
* Things change around here as fast as you can say that. Things that seemed critical to solve in January could easily become "no big deal" by March (or were replaced by something else). Constantly evaluate your priorities and don't be afraid to shift (even if you've invested in something). | * Things change around here as fast as you can say that. Things that seemed critical to solve in January could easily become "no big deal" by March (or were replaced by something else). Constantly evaluate your priorities and don't be afraid to shift (even if you've invested in something). | ||
* It's okay to stop. This project was imperfect. We didn't solve all of our roadblocks (and many more showed up while we were working on these). This project had it's moment and now it's time for another. That's not a failure, it's evolution. | |||
==What's happening in 2015 to carry the work through== | ==What's happening in 2015 to carry the work through== |