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==Lessons learned== | ==Lessons learned== | ||
* "How" we ask questions is critical to the process - open text responses, while maybe best for the responder in the moment, make analysis and subsequent action much more difficult. Don't fear the check boxes. | |||
* It's hard to maintain momentum on a project like this, where wins take time. If fixing roadblocks were easy (i.e. "low hanging fruit"), they would have been fixed by now. | |||
* Invite participation (oh, hey, we know how to do that). These things are hard to fix (see above) and impossible by one person. | |||
* Things change around here as fast as you can say that. Things that seemed critical to solve in January could easily become "no big deal" by March (or were replaced by something else). Constantly evaluate your priorities and don't be afraid to shift (even if you've invested in something). | |||
==What's happening in 2015 to carry the work through== | ==What's happening in 2015 to carry the work through== | ||