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| To help answer any questions that come in through the contact form on the Get Involved page or through volunteer matching sites, we have a number of canned responses for different contribution areas.
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| =General=
| | To help answer questions about how to contribute that come in through the contact form on the [http://www.mozilla.org/contribute Get Involved page] or through other channels, we have a number of canned responses for different contribution areas. |
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| ''Can be used if someone fills out the form without indicating which area of interest they are writing about.'' | | '''Auto-responses process''' |
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| Thanks for your interest in getting involved with Mozilla. If there's a type of activity you'd like to find out more about (marketing, coding, testing, localization...) please feel free to write me back and I'll be happy to help you get started on a project. There is a list of different project areas at
| | Note that the Get Involved form does send out auto-responses to some of the inquiries depending on the preferences of the Stewards for the [[Contribute/Funnels|various functional and regional areas]]. The auto-response process is: |
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| http://www.mozilla.org/contribute/areas.html
| | * A potential volunteer fills out the form on the Get Involved page. |
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| ==General Test==
| | * If they choose an area of interest that has an auto-response, that message is sent out immediately. |
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| Thank you for your interest in getting involved with Mozilla.
| | * The original inquiry from the form is still delivered so a point person can review and reply manually if there is a need to address a specific question. |
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| A great way to get started is to spread the word about Firefox. Grab a button and put it on your site, blog, Facebook or wherever.
| | * The auto-response has a reply-to address set for the point person for that area of interest, so you will get an email if someone replies to the auto-response. |
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| http://www.mozilla.org/contribute/buttons/firefox.html
| | More information about this workflow is available at [[Contribute/Inquiry_Workflow]] |
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| If you'd like to learn more about other ways to help out, take a look at
| | =Accessibility= |
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| http://www.mozilla.org/contribute/areas.html
| | Thank you for your interest in getting involved with Mozilla. To learn more about our accessibility efforts, please take a look at the Mozilla Accessibility Wiki at: |
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| If there's a type of activity you're interested in, please feel free to write me back and I'll be happy to help you get started on a project.
| | https://wiki.mozilla.org/Accessibility |
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| =Coding=
| | If you have any questions about this or if this is not your interest, let me know. |
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| Hi,
| | =Accessibility (long version)= |
| I'm Josh, one of the C++ developers on the Mobile team. Great to have you!
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| To get started with the codebase, have a look at http://developer.mozilla.org/En/Introduction. | | Thank you for your interest in getting involved with Mozilla. To learn more about our accessibility efforts, please take a look at the Mozilla Accessibility Wiki at: |
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| If you need any help, you can obtain it on IRC. I recommend visiting #introduction, which is specifically for newcomers. See
| | https://wiki.mozilla.org/Accessibility |
| http://irc.mozilla.org for how to access it.
| |
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| And feel free to contact me anytime if you're having any problems! I'm jdm on IRC, or just josh@joshmatthews.net.
| | Web accessibility means that people with disabilities can use the Web. More specifically, Web accessibility means that people with disabilities can perceive, understand, navigate, and interact with the Web, and that they can contribute to the Web. Web accessibility also benefits others, including older people with changing abilities due to aging. |
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| Happy hacking,
| | Since accessibility issues can be very broad in scope, I suggest you be very specific regarding the area(s) of accessibility you are interested in pursuing. |
| Josh
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| =Coding (Java)=
| | If you have any questions about this or if this is not your interest, let me know. |
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| Thanks for your interest in getting involved with Mozilla. If you're interested in Java programming, take a look at the Rhino project. Rhino is an open-source implementation of JavaScript written entirely in Java.
| | or |
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| https://developer.mozilla.org/en/Rhino
| | I am sorry to hear you're having problems accessing the internet in some |
| | fashion. Please tell us about your problem in detail by posting to our support site |
| | http://support.mozilla.com/kb/ask, we'll see what we can do to help. |
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| I'd recommend reading the recent discussions on the Rhino group and then posting there to get started working with the Rhino developers.
| | =Add-ons= |
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| http://groups.google.com/group/mozilla.dev.tech.js-engine.rhino/topics
| | The Add-ons auto-response text can be found at: |
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| Another thing to check out is our Developer Guide. This will give you a general overview of the code, processes and tools used in the community.
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/addons.txt |
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| https://developer.mozilla.org/En/Developer_Guide
| | =Blogging= |
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| If you have any questions about any of this, feel free to write me back.
| | Hi! |
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| =Coding (Webdev)=
| | Thanks for your interest in helping Mozilla by blogging. |
| Hi,
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| I'm ___, one of the developers on the ___ site. Glad to hear from you! | | A great way to get started is to write a post on your blog about what Mozilla or Firefox means to you. Please email me a link when you have posted it. I'm also interested in what your experience is with blogging, what topics you'd like to write about, and anything else you think is relevant. Please include that in your email. |
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| The easiest place to start is probably one of our larger site projects[1] - each has a dedicated team and established communication channels. Mozilla has hundreds of other websites[2] and much of the source code is available online. Do you have something specific you want to help with?
| | If you use Twitter, you can tweet a link to your post with the hashtag #mozilla, to get more people to see it. |
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| If you need any help, you can obtain it on IRC. I recommend visiting #introduction, which is specifically for newcomers. And our Webdev group is in #webdev. See http://irc.mozilla.org for how to access it.
| | Here are some resources about Mozilla to help you with blogging about Mozilla: |
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| Feel free to contact me if you're having any problems! I'm ___ on IRC, or _email_.
| | * Mozilla's mission: http://www.mozilla.org/mission/ |
| | * Our style guide, including brand and logo guidelines: http://www.mozilla.org/styleguide |
| | * Press announcements: https://blog.mozilla.org/press/ |
| | * News and tips for Firefox users: https://blog.mozilla.org/theden/ |
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| Happy hacking,
| | If you really want to "drink from the firehose", Planet Mozilla is an aggregation of blogs by many different Mozilla contributors, working in many different areas of the Mozilla project. You can read it on the Web at http://planet.mozilla.org/ |
| | You can also subscribe in a feed reader (see the buttons on the web page), which makes it easier to pick and choose what articles to read. If you see a post that catches your interest, you could write a blog post that puts your own perspective on that topic. |
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| ___
| | Thanks again, and I look forward to hearing from you! |
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| [1] https://blog.mozilla.com/webdev/get-involved/
| | =Careers= |
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| [2] https://www.mozilla.org/community/directory.html
| | For information about available careers, please check out our career site at |
| | https://careers.mozilla.org |
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| =Marketing= | | =Coding= |
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| Thank you for your interest in getting involved with Mozilla. For marketing projects, there are a few good places to get started:
| | I'm Josh, one of many Firefox developers. Glad to hear from you! Feel |
| | free to have a look at http://whatcanidoformozilla.org if you're |
| | interested in joining a particular project or team. Meanwhile, I'll |
| | tell you about some general opportunities for writing code for |
| | Firefox. |
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| *There is a Community Marketing Guide at: http://guides.mozilla.org/Marketing
| | To get started with the codebase, have a look at |
| | http://developer.mozilla.org/En/Introduction. |
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| *The Mozilla marketing group is also a good place to find out what others are talking about and talk about your ideas:http://groups.google.com/group/mozilla.marketing/topics
| | If you need any help, you can obtain it on IRC. I recommend visiting |
| | #introduction, which is specifically for newcomers. See |
| | http://irc.mozilla.org for how to access it. |
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| *Every two weeks we also have an open marketing call. If you subscribe to the marketing list you'll see the call details and agenda. This is a good way to ask questions and meet fellow marketeers.
| | Feel free to contact me anytime if you're having any problems! |
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| *Become a Firefox Affiliate (affiliates.mozilla.org). Add an affiliate button to your website or blog and tell the world about Firefox.
| | Happy hacking, |
| | Josh |
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| *Follow @firefox on Twitter or friend on Facebook - you can get a sense of what we're up to there and see if you want to learn more - http://www.mozilla.org/en-US/firefox/connect/
| | =Coding (Java)= |
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| *Sign up for Mozilla & You http://www.mozilla.org/en-US/newsletter/ and monthly news!
| | Thanks for your interest in getting involved with Mozilla. If you're interested in Java programming, take a look at the Rhino project. Rhino is an open-source implementation of JavaScript written entirely in Java. |
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| If you have any questions about any of this, let me know.
| | https://developer.mozilla.org/en/Rhino |
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| =Marketing: Post-Fx 6 + Webify Me=
| | I'd recommend reading the recent discussions on the Rhino group and then posting there to get started working with the Rhino developers. |
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| Thanks for offering to help! We just released Firefox 6 and announced our Webify Me campaign. The best way to get started is to share the news. Here's how:
| | http://groups.google.com/group/mozilla.dev.tech.js-engine.rhino/topics |
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| *Firefox 6*
| | Another thing to check out is our Developer Guide. This will give you a general overview of the code, processes and tools used in the community. |
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| Mozilla Blogs - please share:
| | https://developer.mozilla.org/En/Developer_Guide |
| Windows, Mac and Linux: http://mzl.la/n7abiy
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| Android:http://mzl.la/rnEFmY
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| Hacks: http://mzl.la/pX1eQC
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| Twitter post - please retweet:
| | If you have any questions about any of this, feel free to write me back. |
| Get the latest Firefox for Windows, Mac and Linux update w/new dev tools
| |
| and improved Panorama performance http://mzl.la/n7abiy
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| http://twitter.com/#!/firefox/status/103487878193102848
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| | |
| Firefox website buttons - Grab a button and put it on your site, blog, Facebook or wherever:
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| http://www.mozilla.org/contribute/buttons/firefox.html
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| | |
| *Webify Me*
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| Webify: Visualize what your Web looks like now and share it to your
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| friends via Twitter and Facebook. Here's how to get started:
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| Visit the Webify Me website: https://webifyme.org/
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| Answer a series of fun questions
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| Receive your own personalized visualization of your web.
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| Add your collage to the gallery
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| Share it to your friends on Facebook and Twitter
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| | |
| If you have any questions, please let me know. You can join the marketing mailing list for more opportunities + to meet other volunteers.
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| http://groups.google.com/group/mozilla.marketing/topics
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| Thanks!
| |
| | |
| =Marketing Test=
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| Thank you for your interest in getting involved with Mozilla.
| |
| | |
| A great way to get started is to help us spread the word about Firefox. Grab a button and put it on your site, blog, Facebook or wherever.
| |
| | |
| http://www.mozilla.org/contribute/buttons/firefox.html
| |
| | |
| If you'd like to learn more about other ways to help us with marketing, please join the marketing forum at
| |
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| http://groups.google.com/group/mozilla.marketing/topics
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| If you have any questions about any of this, let me know. | |
| | |
| =User Research=
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| Thanks for pinging the user experience research team!
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| There are three ways you can contribute to creating more awesome user experiences at Mozilla.
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| 1. '''Evaluate Our Designs''':
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| We're always looking for people to talk to - via phone/video or in-person - about our upcoming products and services. Take this quick 13-question survey: (copy/paste in your browser) => '''bit.ly/qVDMYd''' to be notified of when we're conducting research.
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| | |
| 2. '''Conduct Usability Mobile & Desktop Evaluations in Your Community''':
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| We can't be everywhere all the time and so we're relying on our community to lend a hand. Email me: diane+contribute@mozilla.com with your city/state/providence and the number of hours you have a week to dedicate to conducting usability tests.
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| 3. '''Join Test Pilot''':
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| Test Pilot is a platform collecting structured user feedback through Firefox. The Test Pilot studies explore how people use their web browser and the Internet - get the add-on: https://testpilot.mozillalabs.com/.
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| =Design= | | =Design= |
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| Thank you for your interest in getting involved with Mozilla.
| | The Design auto-response text can be found at: |
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| For design projects, there are a few good places to get started.
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/design.txt |
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| http://areweprettyyet.com
| | =Documentation and writing= |
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| http://creative.mozilla.org/
| | The Documentation auto-response text can be found at: |
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| http://design-challenge.mozillalabs.com/
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/documentation.txt |
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| If you have any questions about any of this, feel free to write me back.
| | ==Spanish== |
| | For people who respond to the /en-US form with a message in Spanish, use this response to direct them into the Mozilla Hispano process: |
|
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|
| = QA =
| | Si estás interesado en ayudar con la redacción de la documentación de |
| | Mozilla, por favor rellena la versión en español del formulario de |
| | participación: |
| | http://www.mozilla.org/es-ES/contribute/ |
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| Hi,
| | =Education= |
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| We're happy to hear of your interest in Mozilla QA. Our team consists of
| | The Education auto-response text can be found at: |
| five groups Web QA, Browser Technologies, Automation, Services, and Desktop
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| Firefox.
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| You can see a quick overview of our teams in this page:
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/education.txt |
| http://quality.mozilla.org/
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| Depending your area or areas of interest I can help you explore some of the
| | =Firefox OS= |
| things you can help with.
| |
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| We've just started a new development process that should allow us to release
| | Thanks for your interest in getting involved with Firefox OS. |
| a few new features in the browser every six weeks, as opposed to tons of
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| features every year or so. We are going to need lots of help tracking the
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| status of new features, creating test plans for new features, creating test
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| cases, testing these new features and making sure these are in good shape
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| before they are deemed ready to go out in a specific release. You can see a
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| list of features we are working on:
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| https://wiki.mozilla.org/Features/Firefox
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| Many of those features currently have no QA ownership, so depending on your
| | If you're a developer, you can find out more about hacking on Firefox OS at |
| interest and how much time you can invest, you could for example take on one
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| of those features to test it. Of course, there are many more things we do on
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| a daily basis which you can engage in to become familiar with the project
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| before you commit to "owning" a feature. These tasks include triaging bugs
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| that have been filed by community members but which have not been confirmed,
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| verifying new bugs fixes, finding regression ranges for identified issues
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| and so on.
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| If you'd like you can also come to one of our weekly testdays, where we
| | https://developer.mozilla.org/en-US/docs/Mozilla/Firefox_OS |
| gather on irc://irc.mozilla.com/#testday and we go through some of the tasks
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| I described above. It's a good opportunity to say hi and get to know the
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| team and other volunteers and try on some new features or just hang out.
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| These happen every Friday from 8am to 5pm Pacific time, and you can find
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| details of upcoming testdays and other events on http://quality.mozilla.org/
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| Let me know if you have any questions. Thanks you for your interest in
| | You don't have to be a developer though to help out. For instance, you can help users of Firefox OS by contributing to our Support site. Learn more about that at |
| participating in the project.
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| << Your Name and Role >>
| | https://support.mozilla.org/en-US/kb/how-contribute-firefox-os-even-if-youre-not-techni |
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| =Add-ons=
| | You can also help us spread the word about Firefox OS by joining our affiliates program and putting a Firefox OS banner on your web site, Facebook account or email. Learn more at |
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| Thanks for your interest in getting involved with Mozilla. For more information about add-ons, I'd recommend taking a look at the Add-on Developer Hub. This site has documentation, tools and ways to get in touch with other people interested in add-on development.
| | https://affiliates.mozilla.org/ |
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| https://addons.mozilla.org/developers/
| | If you have any questions about any of this, let me know. |
| | |
| There's a also the Add-ons Forum, where you can post questions and talk with other add-ons developers.
| |
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| https://forums.addons.mozilla.org/
| |
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| If you have any questions about this, feel free to write back.
| |
| | |
| =Legal=
| |
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| Thank you for your interest in getting involved with Mozilla.
| |
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| I would encourage you to introduce yourself and join the discussion on Mozilla's legal forum at
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| http://groups.google.com/group/mozilla.legal/topics
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| I'll also forward your information directly to our legal team.
| |
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| If you have any questions about this or would like to talk about how to get involved in other areas of the project, feel free to write me back. | |
| | |
| =Firefox Suggestions=
| |
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| Thanks for your suggestion about Firefox. I'd encourage you to look at the available add-ons to see if there's already something that does what you are interested in.
| |
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| https://addons.mozilla.org/
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| You may also be interested in creating your own add-on to add this feature. You can learn more about how to do that at
| |
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| https://addons.mozilla.org/developers/
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| or
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| Thanks for your interest in providing feedback about Firefox.
| |
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| I'd recommend trying out a preview release of the next version of Firefox to see the latest features we've been working on. You can download that at
| |
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| http://www.mozilla.com/firefox/channel/
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| After trying that out, you can share your thoughts at
| |
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| http://input.mozilla.com/release/feedback
| |
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| If you are only interested in making a suggestion or providing feedback regarding your current version, you can do so here: http://input.mozilla.com/en-US/feedback
| |
| | |
| = Use For A Non-Contribute Request =
| |
| | |
| I'm sorry but your entry is beyond the scope of the purpose of this
| |
| form which is to direct your interest to that of Mozilla and it's
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| products - Firefox and Thunderbird, of which your request has nothing to
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| do with either application. If you would like to narrow your request to
| |
| either application we would be most happy to respond, we're here to
| |
| help, thanks.
| |
| | |
| =Mirrors=
| |
| | |
| Thanks for your interest in getting involved with Mozilla. There is information about how to take part in our mirror network at:
| |
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| http://www.mozilla.org/community/mirroring.html
| |
| | |
| You are also welcome to join the mirrors mailing list which is used to notify mirror admins of impending releases and changes to mirroring policy.
| |
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| http://mail.mozilla.org/listinfo/mirrors
| |
| | |
| If you have any questions about this, feel free to write back.
| |
| | |
| =Labs=
| |
| | |
| Thanks for your interest in getting involved with Mozilla. If you're interested in learning more about Mozilla Labs, I'd recommend checking out the following links:
| |
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| http://design-challenge.mozillalabs.com/
| |
| | |
| http://mozillalabs.com/how-to-get-involved/
| |
| | |
| If you have any questions about this, feel free to write back.
| |
| | |
| =Systems Administration=
| |
| | |
| Thank you for your interest in getting involved with Mozilla.
| |
| | |
| To learn more about how to get involved with the IT community at Mozilla, take a look at
| |
| | |
| https://wiki.mozilla.org/IT/Community
| |
| | |
| There is information there about projects as well as information about how to get in touch with other people in the community interested in systems administration.
| |
| | |
| =Security=
| |
| | |
| Thank you for your interest in getting involved with Mozilla. To learn more about our security process, I'd recommend taking a look at our Security Center and then checking out and posting to our security group.
| |
| | |
| http://www.mozilla.org/security/
| |
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| http://groups.google.com/group/mozilla.dev.security/topics
| |
| | |
| If you have any questions about this, let me know.
| |
| | |
| =Accessibility=
| |
| | |
| Thank you for your interest in getting involved with Mozilla. To learn more about our accessibility efforts, please take a look at the Mozilla Accessibility Wiki at:
| |
| | |
| https://wiki.mozilla.org/Accessibility
| |
| | |
| I'd also encourage you to read through recent posts on the accessibility group and post there with information about what you're interested in:
| |
| | |
| http://groups.google.com/group/mozilla.dev.accessibility/topics
| |
| | |
| Web accessibility means that people with disabilities can use the Web. More specifically, Web accessibility means that people with disabilities can perceive, understand, navigate, and interact with the Web, and that they can contribute to the Web. Web accessibility also benefits others, including older people with changing abilities due to aging.
| |
| | |
| Since accessibility issues can be very broad in scope, I suggest you be very specific regarding the area(s) of accessibility you are interested in pursuing.
| |
| | |
| If you have any questions about this or if this is not your interest, let me know.
| |
| | |
| or
| |
| | |
| I am sorry to hear you're having problems accessing the internet in some
| |
| fashion. Please tell us about your problem in detail by posting to our support site
| |
| http://support.mozilla.com/kb/ask, we'll see what we can do to help.
| |
| | |
| =Support=
| |
| | |
| Thanks for your interest in helping people with support questions and welcome to the Mozilla community.
| |
| | |
| Peer tutoring is a valuable asset to join with other users in sharing the total Mozilla experience.
| |
| | |
| A great way to get started with helping users is to use our Army of Awesome page to quickly respond to questions people have about Firefox. You can find it at:
| |
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| http://support.mozilla.com/army-of-awesome
| |
| | |
| If you're interested in finding about other ways to get involved with our support community, the following page has some useful information:
| |
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| https://support.mozilla.com/kb/superheroes-wanted
| |
| | |
| If you have any questions about this, feel free to write me back.
| |
|
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|
| =Firefox Question= | | =Firefox Question= |
| Line 405: |
Line 213: |
| your issue, thanks. | | your issue, thanks. |
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| =Careers= | | =Firefox Student Ambassadors= |
| | |
| | So glad to hear you're interested in Mozilla! As a student, we have the option for you to join our Firefox Student Ambassador Program. You can sign up here: https://www.mozilla.org/en-US/contribute/studentambassadors/ and read all about it here: https://wiki.mozilla.org/StudentAmbassadors. Excited to have you on board! |
| | |
| | =Firefox Suggestions= |
| | |
| | The Firefox Suggestion auto-response text can be found at: |
| | |
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/suggestions.txt |
| | |
| | =General= |
| | |
| | Text for a response to someone that doesn't indicate any particular area of interest can be found at: |
| | |
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/other.txt |
|
| |
|
| For information about available careers, please check out our career site at
| | =Legal= |
|
| |
|
| http://www.mozilla.com/about/careers.html
| | Thank you for your interest in getting involved with Mozilla. |
|
| |
|
| =Drumbeat=
| | I would encourage you to introduce yourself and join the discussion on Mozilla's legal forum at |
|
| |
|
| Thanks for your interest in getting involved with Mozilla. There's more
| | http://groups.google.com/group/mozilla.legal/topics |
| information about what Drumbeat is and how you can get involved at
| |
|
| |
|
| http://www.drumbeat.org/about
| | I'll also forward your information directly to our legal team. |
|
| |
|
| I'd also encourage you to read through and post to the drumbeat forum at
| | If you have any questions about this or would like to talk about how to get involved in other areas of the project, feel free to write me back. |
|
| |
|
| http://groups.google.com/group/mozilla.community.drumbeat/topics
| | =Localization= |
|
| |
|
| =Testing=
| | The Localization auto-response text can be found at: |
|
| |
|
| Thanks for your email and welcome to the Mozilla Community.
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/localization.txt |
|
| |
|
| You can download a nightly version of Firefox to help test what is coming in future releases of Firefox. You can download test releases at:
| | ===Follow up to l10n inquiry=== |
|
| |
|
| http://nightly.mozilla.org/
| | We're very excited to have you join the Mozilla localization (l10n) effort! Your skills and dedication will be very valuable to your l10n team. |
|
| |
|
| The following page has information about how to test and report feedback on the nightly.
| | Next step, follow the steps outline on http://wiki.mozilla.org/L10n:Contribute. When you contact your l10n team, please CC me on that email so that I can help to make sure you receive a prompt response. |
|
| |
|
| http://www.mozilla.org/projects/minefield/
| | If you have any questions or difficulties, please let me know. |
|
| |
|
| If you have any questions about this, please feel free to post to our QA forums at:
| | Welcome! |
|
| |
|
| http://groups.google.com/group/mozilla.dev.quality/
| | =Marketing= |
|
| |
|
| =Localization=
| | The Marketing auto-response text can be found at |
|
| |
|
| Thanks for your email and welcome to the Mozilla Community.
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/marketing.txt |
|
| |
|
| To get started on a project, I'd suggest contacting members of your locale's localization team to learn more about where they need your help. You can find their contact information by looking for your locale's code on https://wiki.mozilla.org/L10n:Teams.
| | = Non-Contribute Request = |
|
| |
|
| If a localization effort does not exist for your locale, visit https://developer.mozilla.org/en/Localization_Quick_Start_Guide to begin your own localization.
| | I'm sorry, but your entry is beyond the scope of the purpose of this form, which is to direct your interest in contributing to Mozilla and its products and communities. We are not able to see a connection between your response and Mozilla. You can learn more about Mozilla here: www.mozilla.org/about/ |
|
| |
|
| For general information of the Mozilla localization program, check out the pages at https://wiki.mozilla.org/L10n.
| | If you would like to refine your response so that it relates more directly to Mozilla's activities, we would be most happy to help you find a way to participate. Mozilla depends on a broad and diverse set of contributors, and we appreciate your interest. |
|
| |
|
| You're also welcome to read through and post to the localization forums at https://groups.google.com/forum/#!forum/mozilla.dev.l10n.
| | = QA = |
|
| |
|
| Finally, send the [mailto:l10n-drivers@mozilla.com L10n-drivers] an email to introduce yourself and let us know what you'll be working on.
| | The QA auto-response text can be found at |
|
| |
|
| =Website Feedback=
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/qa.txt |
|
| |
|
| By the way, if you're interested in helping us improve our web sites even more, you're certainly welcome to get involved.
| | =Security= |
|
| |
|
| Our web sites are run as open projects and there are plenty of opportunities to get involved with web QA, web development and more.
| | Thank you for your interest in getting involved with Mozilla. To learn more about our security process, I'd recommend taking a look at our Security Center and then checking out and posting to our security group. |
|
| |
|
| Here are some links if you're interested in learning more.
| | http://wiki.mozilla.org/security/ |
|
| |
|
| http://quality.mozilla.org/teams/web-qa/ | | http://groups.google.com/group/mozilla.dev.security/topics |
|
| |
|
| http://blog.mozilla.com/webdev/get-involved/
| | If you have any questions about this, let me know. |
|
| |
|
| If you have any questions about any of this or would like to talk more, feel free to write me back.
| |
|
| |
|
| =Firefox 4 Toolbar Questions= | | =Systems Administration= |
|
| |
|
| The latest version of Firefox has all of the same features from earlier versions, although some of the toolbar buttons have been hidden to make more room for web pages.
| | TBD |
|
| |
|
| You can change the default toolbar settings in Firefox 4 and set things up however you like. The following support articles have information about how to show, add and move toolbars and toolbar items.
| | =Support= |
|
| |
|
| http://support.mozilla.com/en-US/kb/what-happened-bookmarks-toolbar
| | The Support auto-response text can be found at |
|
| |
|
| http://support.mozilla.com/en-US/kb/how-do-i-customize-toolbars
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/support.txt |
|
| |
|
| = Thunderbird = | | = Thunderbird = |
| Line 498: |
Line 318: |
| </code> | | </code> |
|
| |
|
| =Documentation= | | =UX= |
|
| |
|
| Hello! Thanks for your interest in helping with Mozilla's documentation.
| | Thanks for your interest in getting involved with Mozilla. |
| There are several ways you can help:
| |
|
| |
|
| * Write Firefox Knowledge Base articles http://support.mozilla.com/en-US/kb/improve-knowledge-base
| | Check out the Mozilla UX blog to learn more about what projects are going on and what you may be interested in helping with. |
| * Write Thunderbird Knowledge Base articles http://support.mozillamessaging.com/en-US/kb/improve-knowledge-base
| |
| * Help with Mozilla Developer Network docs http://developer.mozilla.org/Project:en/How_to_Help
| |
|
| |
|
| Thanks again for your interest, and welcome to the Mozilla Contributor
| | https://blog.mozilla.org/ux/ |
| Community!
| |
|
| |
|
| =Student Reps=
| | You can talk directly to members of the UX team on our chat server at |
|
| |
|
| Hello,
| | irc://irc.mozilla.org/#UX |
|
| |
|
| Thank you for your inquiry about getting involved with the Mozilla Student Reps program. To learn how to start representing Mozilla at your college or university, please sign-up here:
| | For help using our chat server, there's more information at |
|
| |
|
| http://www.mozilla.org/en-US/newsletter/studentreps | | http://irc.mozilla.org |
|
| |
|
| On the registration form, please opt-in to the newsletter which includes important program news and campaign updates.
| | =Web Development= |
|
| |
|
| Once you complete the registration the form, you are considered an official Student Rep. You should receive a confirmation email with instructions to join the next Student Reps 101 online training.
| | The Web Development auto-response text can be found at: |
|
| |
|
| We look forward to keeping in touch with you through the Student Reps channels listed on the website: http://studentreps.mozilla.org.
| | https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/webdev.txt |
| Good luck -- and thank you for promoting Mozilla and Firefox at your school!
| |
|
| |
|
| --The Mozilla Student Reps team
| | =Website Feedback= |
| studentreps@mozilla.com
| |
|
| |
|
| =Auto-responses=
| | By the way, if you're interested in helping us improve our web sites even more, you're certainly welcome to get involved. |
|
| |
|
| How does the auto-response work?
| | Our web sites are run as open projects and there are plenty of opportunities to get involved with web QA, web development and more. |
|
| |
|
| * Someone fills out the form.
| | Here are some links if you're interested in learning more. |
|
| |
|
| * If they choose an area of interest that has an auto-response, that message is sent out immediately.
| | http://quality.mozilla.org/teams/web-qa/ |
|
| |
|
| * The original inquiry from the form is still delivered so a point person can review and reply manually if there is a need to address a specific question.
| | http://blog.mozilla.com/webdev/get-involved/ |
|
| |
|
| * The auto-response has a reply-to address set for the point person for that area of interest, so you will get an email if someone replies to the auto-response.
| | If you have any questions about any of this or would like to talk more, feel free to write me back. |
| | |
| Tracking which areas have auto-responses and which areas don't want them.
| |
|
| |
|
| * Support (yes)
| | [[Category: Contribute]] |
| * L10n (no)
| |
| * QA (yes)
| |
| * Coding (no)
| |
| * Add-ons (yes)
| |
| * Marketing ?
| |
| * Student reps (yes)
| |
| * Documentation (yes)
| |
| * IT (no)
| |
| * Automation (no)
| |
| * Research ?
| |
| * Thunderbird (no)
| |
| * Accessibility (no)
| |
| * Firefox Suggestions (yes)
| |
| * Other (yes)
| |