Marketplace/Reviewers/Apps/Guide/ReviewModeration: Difference between revisions

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Eviljeff

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 These are the policies we use to moderate user comments:<br>
 *Keep valid comments in any language. There is an automatic translation facility available via the ''translate'' link next to each review.
-*Delete empty comments.
+*Keep short reviews, like "Good", "Bad", or "This sucks", unless it is part of a spam attack.
 *Delete comments containing profanity, slander or personal attacks.
 *Delete spam comments.
-**It's also recommended to click on the user link to see if there are more spam comments by that user that haven't been flagged yet. If that's the case, it's best to notify the mailing list so the user can be deleted along with all spam comments.
 *Delete duplicate comments.
 *Delete support requests that include personal information like emails or phone numbers.
 *Delete comments that ''only'' point to "better" apps.
-*Delete comments that don't provide a useful review of the app:
+*Delete bug reports. That is, if the comment is nothing more than a bug report. If the comment actually reviews the app's features and functions, then it should stay. If the developer fails to provide useful contact information for the app, it's fair to keep bug reports in comments.
-**If the only content is something like "Good", "Bad", "This sucks".
-**Bug reports. That is, if the comment is nothing more than a bug report. If the comment actually reviews the app's features and functions, then it should stay. If the developer fails to provide useful contact information for the app, it's fair to keep bug reports in comments.
 Here are the user-facing guidelines: https://developer.mozilla.org/Marketplace/User_Review_Guidelines