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m (Emceeaich moved page Bugmasters/Projects/Bug Handling/Triage Rules to Bug Triage/Projects/Bug Handling/Triage Rules: Move to Bug Triage hiearchy.) |
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=== Say NO early === | === Say NO early === | ||
The thing I really want you to get comfortable with is saying | The thing I really want you to get comfortable with is saying '''''no''''' to a bug, especially enhancement requests. If it's something you don't think your team will undertake, seriously consider closing with resolution `WONTFIX`. | ||
== Decisions == | == Decisions == | ||
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;Comments: links to crash logs, links to specifications | ;Comments: links to crash logs, links to specifications | ||
There's no access control in bugzilla on keywords, and priority/severity, so check who set those. | |||
;btpp-active: sometimes your team will jump on a bug, or a member of the community is working on it, even if it's not urgent, make sure there's a person assigined, a mentor if it's a volunteer, and release flags. | ;btpp-active: sometimes your team will jump on a bug, or a member of the community is working on it, even if it's not urgent, make sure there's a person assigined, a mentor if it's a volunteer, and release flags. | ||
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Ignore these. | Ignore these. | ||
{{message|The Hello team has two existing triage whiteboard tags which they use: [triage] and [uxtriage].}} | |||
=== Intermittents === | === Intermittents === | ||
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If you want to defer a bug to a standing triage meeting, add the whiteboard tag `btpp-triage`. We expect that the bug is not a btpp-fix-now, and that you'll move this bug to another state at your triage. | If you want to defer a bug to a standing triage meeting, add the whiteboard tag `btpp-triage`. We expect that the bug is not a btpp-fix-now, and that you'll move this bug to another state at your triage. | ||