Firefox/Shield/Heartbeat: Difference between revisions

(Created page with "Heartbeat =='''Summary'''== Heartbeat is User Voice in Firefox. Heartbeat provides real-time understanding of our existing Desktop user popula...")
 
 
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* Reduce user frustration by increasing our visibility into pre-release versions of Firefox so we catch and fix bugs earlier
* Reduce user frustration by increasing our visibility into pre-release versions of Firefox so we catch and fix bugs earlier


* Respect users time and effort by doing ''minimally intrusive'' questioning.  Small samples, long rest periods, and simple interactions.  We want to collect Just Enough data to be useful.
* Respect users time and effort by doing ''minimally intrusive'' questioning.  Small samples, long rest periods, and simple interactions.  We want to collect Just Enough data to be useful.
 
* Inform users of potential problems and solutions for their product


=='''Project Background'''==
=='''Project Background'''==
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|| [[File:Heartbeatflow2.png|center|Secondary Engagement]]
|| [[File:Heartbeatflow2.png|center|Secondary Engagement]]
|}
|}
=='''Privacy'''==
Surveys will not include questions that ask the user to provide unique or personal IDs in accordance with your privacy policies.


=='''Disabling Heartbeat'''==
=='''Disabling Heartbeat'''==
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# open '''about:config'''
# open '''about:config'''
# set '''browser.selfsupport.url''' to ""
# toggle '''app.normandy.enabled''' to '''false'''
# enjoy the rest of your day!
# enjoy the rest of your day!


=='''Core Team'''==
=='''Core Team'''==
Confirmed users
494

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