MozillaWiki

IT/WeeklyMinIT: Difference between revisions

Page Discussion

IT/WeeklyMinIT (view source)

Revision as of 18:20, 9 December 2019

27,581 bytes added ,  9 December 2019
→‎Add MinIT
 
(16 intermediate revisions by 3 users not shown)
Line 1: Line 1:
Weekly updates from Mozilla IT on things we're doing to support and empower all of Mozilla in our mission keep the web a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent.
Weekly updates from Mozilla IT on things we're doing to support and empower all of Mozilla in our mission keep the web a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent.
==2019-12-09==
* [ https://drive.google.com/open?id=1-djxc41IhpI5e--kEw2ERd3yly3MiYQy - Low Bandwidth Audio]
* [ https://drive.google.com/open?id=1BCMeoMriw-pXNo590V85LejZ_YfJaPL6 - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.
Just one quick update today.  The topic is Slack.  Look out for an email from Trust & Security landing in your inbox soon with questions on how you use slack’s history feature. Currently the retention time is 180 days. We’d like to explore reducing that to help better manage risk in Slack but we need your help.  Take the survey today if you’re a slack user and help us understand how a shorter retention time might impact you.
With that.  That’s the MinIT.  I’ll see you next week.
==2019-11-25==
* [ https://drive.google.com/file/d/10htA3ojMS6jDFaM04MHfpaplOb4IrjId/view?usp=sharing - Low Bandwidth Audio]
* [ https://drive.google.com/open?id=1W4b875PcToUg4kghNxMvgTH8ED77NOt7 - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.
Four updates this week.
First update from the Financial Strategy Team.  The announcement has been sent that new budget tools and helping materials are available to folks in financial planner roles.  Upcoming there will be a series of workshops where planning an analysis partners will be available to help out with specific budget scenarios.  This means that we’re getting closer to one budget tool to use across the board and a unified planning cycle.
Second from the data and analytics team.  They’re using machine learning to partner mentors with learners using a new algorithm across Mozilla.  It will take into account skills, timezone, and availability as a means of making recommendations.  That platform will launch in Q1 2020. 
Next still from data and analytics.  They are having technical presentations next week and training workshops on the new cloud data platform.  If interested in attending please contact Sumit Das or check out the recorded content here: https://mzl.la/2QKUVOa
Finally from AV Ops.  In Zoom news the MTV office is officially free of the zoom lady and video.  All 55 conference rooms are 100% zoom.  In addition to saving the 1 minute to join a call the meeting experience for in-room and remote staff will benefit from an improved line of audio and video devices.  A special thanks to WPR for their efforts around optimizing room furniture and helping us coordinate the donation to charity of more than 50 legacy AV devices totaling roughly 800lbs.  Globally 5 offices and 162 out of 227 conference rooms are now fully operating under Zoom’s room software.  Up next for 2019 the team will convert 5 rooms in Taipei and finalize the room design for the Berlin and London offices.  - Slated for Q1 2020.  More information on the Zoom transition is available here. 
That’s the MinIT.  I’ll see you next week.
==2019-11-11==
* [https://drive.google.com/open?id=1CeCl3PSAUKeA5-auXO2f174Wh1_kVok9 - Low Bandwidth Audio]
* [https://drive.google.com/open?id=16xO1C9lHDRtuzSSs5pgcqCnM9JoGx3sN - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower mozillians in their mission to keep the web a global public resource open and accessible to all. 
Just two updates today from the AV team. First, the 2019 H2 AirMozilla Satisfaction survey closes at the end of the week. Take the 3 minute survey, today. Your valuable feedback directly contributes to the development of an improved AirMozilla experience for 2020. 

In Zoom news, Through week 1, 43% of the MTV rooms have been converted to Zoom!
On the radar for week 2, a full upgrade to the MTV Atom training facility and converting the  MTV Commons to Zoom.
The MTV Commons conversion to Zoom is a huge milestone as it introduces a reliable wireless content sharing solution with audio via desktop and mobile devices; making it easy for our staff to provide live demo’s. In addition, being 100% Zoom means higher quality content coming at you from HQ with no delays. For more on the MTV upgrade, check out the Mana.
That’s the MinIT.  I’ll see you next week.
==2019-11-04==
* [https://drive.google.com/file/d/1YLZgkhYNPvGupPa1BVkQh7REpmfNkygK/view?usp=sharing - Low Bandwidth Audio]
* [https://drive.google.com/open?id=1atsBw2BAnOyWHYpuxkgyZFG77LHcpT76 - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.
4 updates today.
First from the IT Data and Analytics team.  They are ingesting data! In real time to the new Customer Data Platform from ZenDesk and the Firefox Skyline Release in order to support premium services.  If interested in additional information please contact Sumit Das or Josephine T.
Next up still on the topic of premium services.  The subscription platform has processed Mozilla’s first premium subscription transaction.  Although the platform is not available to the public yet testing with real credits cards, real customers, and data flow between stripe, FxA, Zendesk, and Salesforce has begun.  This is a major milestone in supporting Mozilla’s new premium services model.
Finally from the AV Team two updates.  1st Topic AirMozilla.  This morning we launched the 2019 H2 AirMozilla Satisfaction Survey.  The survey will take 3 minutes to complete and will run from November 4th through the 15th.  Your valuable feedback will contribute to the development of an improved web streaming solution for 2020.  You can find the survey [https://qsurvey.mozilla.com/s3/2019-H2-Air-Mozilla-Satisfaction-Survey here], on screen, or via the link in today’s email.
Last, Zoom - It’s Official.  The Mozilla and Pocket SFO offices have said goodbye to the “Zoom Lady”.  Both offices are now 100% Zoom.  Between the 2 locations 55 rooms were upgraded to the new Zoom Room Design.  Including adding 8 brand new rooms in the Mozilla SFO Office.  Globally, this puts the zoom room conversation efforts at 47%.  A special thanks to WPR for their support on upgrades with donating 1.5 tons of legacy AV equipment to charity.  Up next and starting today; MTV with 55 rooms.  For more information on the MTV Zoom transition visit our mana page.
==2019-10-21==
* [https://drive.google.com/file/d/1OFSHWxTDpCN2dEAbZeRwKk4pinXOa6zo/view?usp=sharing - Low Bandwidth Audio]
* [https://drive.google.com/file/d/11Nnz5oe4aIkw81L3_THXqoGKyKeHX06V/view?usp=sharing - Video recording]
It’s time for the weekly minute update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global resource open and accessible to all. 
Our first update today comes from Core Systems.  Do you have slow C/Rust builds that make your life sad?  Want to help your fellow devs go faster?  Maybe you remember when we had icecc in the offices also referred to as Ice cream.  Well the engineering workflow team and IT have worked to provide an SCCache distributed setup in every office.  All we need is volunteers to let us use their CPUs to create distributed builds.  The intent is to replace the user supported ice with the IT supported SCCache setup.  Unlike ice we have SCCache schedulers in every office.
If you’re interested in helping checkout login.mozilla.org - the SCCache subsection has links on setting up the builder and getting registrant information.  If you’d like to use sccache for your builds take a look at the link here.  https://firefox-source-docs.mozilla.org/build/buildsystem/sccache-dist.html Questions go to #sccache on slack.
Next from the IT data and analytics team.  Many mozillians will be happy to know that our team continues to build an API integration platform allowing you to focus on the data you care about.  We’ve completed the integration for Skyline which gives a comprehensive view of Google Cloud, SalesForce, and Lifecycle marketing.
Finally for Audio Video collaborations the team is gaining some insight into our web streaming platform “AirMozilla”.  Here are is some information on usage for 2019. 
Through the month of September the team has supported 429 global airmozilla events that have been view 27,000 times and totaled 827,000 minutes of streaming video.
That’s an average of 40 events, 3,000 vies and 91,000 minutes per month though 2019.  The team has implemented a few solutions along the way to improve the experience such as upgrading hardware and software globally to stabilize the steam along with provide recommendations on browser configuration best practices.  The addition of Zoom and multiple platform releases have lead to the steady decline of user reported issues and overall improved experience. 
Next week a short survey will go out to the company to help us reevaluate AirMozilla for 2019.  More exciting news over the next few weeks on upcoming improvements. 
And it’s still me.  Now making an announcement on behalf of IT and Open Innovation.  You may be aware that over the last few years the Identity and Access Management team worked to launch a people directory for contributors and staff that really reflects our unique Mozilla Culture.
That directory became generally available this year. As a result all Staff Mozillians gave us great feedback on what we could be doing better.  Today we’re proud to release a brand new version of DinoPark.
So what’s new? 
First!  Let’s talk about profile pictures.  I know I like to maintain a consistent avatar across Mozilla web properties.  We’ve launched a new picture API, generally available today so all Mozilla web properties can safely pull in staff and community photos.
Next is LDAP and Mozillians access groups.  If you ever asked yourself the question, “Am I in that group?” Now you can answer it by just looking at your own people.mozilla.org profiles.  For now access groups here are read only but joining and leaving groups is a milestone still coming soon to a directory near you. 
In other news Timezone has now been updated based on profile location time with auto-calculated time zone difference.  This should help you in scheduling all those global meetings with colleagues. 
You also asked that we reflect our strong ties to Bugzilla and Github by making handles available and searchable in the platform.  Now mozillians can link verified identities for both platforms and elect to make their handles searchable making it far easier to find all the versions of contributors and colleagues across these properties.
Speaking of colleagues the profile now shows a complete peers section not just your reporting structure because there’s more than managers in a team. 
Finally Zoom links that allow you to join a colleagues personal meeting room are now available as well which should save you a lot of time moving between the directory and meetings.
Don’t worry we’ve maintained the same security and privacy tenants that launched in the very first version of people.mozilla.org.  All data visibility is staff configurable and we’ve also launched a feature that allows you to view your profile as other users to see what their experience is like.
With that you may be wondering what’s next.  The big announcement is that NDA contributors are coming to the directory soon which is a major milestone in unifying our staff and contributor experience.  We’ll open it up first to best-testing toward the end of October onboarding 20 trusted contributors.  Provided that goes well an additional 400 NDA volunteers will join by the end of November. 
Now the important part.  Every profile owner has complete control of their profile.  Now is a great time to check those profile visibility defaults and ensure that you aren’t sharing anything with NDA contributors you wouldn’t want to. 
A complete FAQ is available at the link below.
If you have any questions at all about the launch please reach out in #iam on Slack or leave us a comment here on discourse.
==2019-10-14==
* [https://drive.google.com/open?id=1qWYSpHGuixt0SK8FEKnDcQusrBl8sOga - Low Bandwidth Audio]
* [https://drive.google.com/open?id=13GpVCpXbsA1RA_QHB-IAJGkt_OTTSrZ7 - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all. 
Let’s start off with some news from the ServiceDesk.  macOS Catalina was released last Monday and the ServiceDesk team is working hard to complete compatibility testing.  In the interim if you are considering updating to Catalina please visit the landing page here: https://mana.mozilla.org/wiki/x/8QqOBg to better understand some of the new features.  If you want to get updates on what’s going on with Catalina testing that information is available in the following ServiceNow ticket.  https://jira.mozilla.com/browse/SER-455
Our next update comes from the IT Financial strategy team.  The financial strategy team works with budget planners in IT and across the organization to improve budgeting tools for 2020 planning.  Some of these tools will be new to everyone and some of of the old tools will look a bit different.  To help folks onboard more effectively there will be two training sessions scheduled in the next two weeks.  For more information on that effort please reach out to Sophia M.
Finally in Zoom Transition news.  12 more rooms to go for the San Francisco office.  Through three weeks 36 out of 40 rooms have been converted to Zoom Rooms.  Week 4 will target the conversion of the commons space, 2 phone only room, and the facilities prep work will be done to complete the remaining 9 rooms.  Next week the team jumps over to the pocket office to upgrade their 7 rooms.  For more information follow the global zoom transition here.  https://mana.mozilla.org/wiki/display/AVSE/Zoom+Transition
That’s the MinIT.  I’ll see you next week.
==2019-10-07==
* [https://drive.google.com/file/d/16awKZ4QUp0qMsUKlIlMwmX_2V019IkUk/view?usp=sharing - Low Bandwidth Audio]
* [https://drive.google.com/open?id=1t1W3Ft2f7Wpa7nTnsXPeyWfuTjs43SXu - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all. 
Our first update today comes from the IT data and analytics team.  They’ve completed their first milestone for revenue data integration.  This makes it possible for Business Development to report on Bing Data.  A demo will be shown to users on October 8, 2019. 
Also on the data front the team has also made a lot of progress using the Mozilla IAM person-api as the source of truth for user access for the new data platform.  The results of that development effort will be used to drive data governance and standardize the process for access management going forward.
Next up the Global Zoom conversion update.  Through 2 weeks, 33 of 40 existing conference rooms have been converted to Zoom rooms at the Mozilla San Francisco location.  That means that 82% of zoom rooms now give you about 45 seconds back per meeting. 
On average it now takes 10 second to join a zoom call from the moment you walk into the room. 
What’s left for the SFO office?  10 existing rooms and a conversion of 8 previously phone only rooms will move to zoom over the next three weeks.
This weeks zoom tip of the week:  In order to access all zoom features on your desktop client please ensure you’ve signed in via single sign on.
With that…
That’s the MinIT.  I’ll see you next week.
==2019-09-30==
* [https://drive.google.com/file/d/1sFDYWVhdO8ocf1tkkI0mI6C12Kk_Kzt4/view?usp=sharing - Low Bandwidth Audio]
* [https://drive.google.com/file/d/1m3uVSe3499TEKsu0Hu13Ob27nBWrvQtM/view?usp=sharing - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.  This weeks MinIT has two updates.
The first update comes from the Customer Operations team.  The IT Customer Operations team is gearing up to launch the Subscription Platform, a critical new piece of infrastructure that enables Mozilla’s pursuit of new revenue sources and business models.
Built in partnership with the Firefox Accounts team and Open Innovation, the Subscription Platform ties together all the pieces of a subscription by integrating and coordinating FxA, Stripe, Salesforce, and Zendesk to name a few.
We’re planning to launch the first version of the Subscription Platform in support of the Firefox Private Network product concurrent with Skyline!
Next from AVOps.  An update on the Zoom transition.  A Zoom upgrade will be coming to the pocket office between October 21st and 25th.  A detailed overview will be provided to Bay Area staff shortly.  Additional details on that are available here.
For the SFO office Week #1 of the zoom upgrade has delivered 7 upgraded rooms for use.  What should you expect in the new rooms?  An effortless conference experience free of the Zoom voice prompts or music.  This week, week #2 brings 22 new rooms by the end of the week and our overall completion percentage to 44%.  Any questions or issues?  Please report to #avops on slack.  For more information on the overall upgrade see upgrade information on Mana.
With that.  That’s the MinIT.  I’ll see you next week.
==2019-09-16==
* [https://drive.google.com/file/d/1lLyZKdadBQYoeMC1UjPc6Dp8lB7m7WkJ/view?usp=sharing - Low Bandwidth Audio]
* [https://drive.google.com/file/d/155oTJ_7bAhvTJQHwKZW-RavfkLYYhSPk/view?usp=sharing - Video recording]
It’s time for the weekly MinIT update where we tell you all the things I.T. is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.
Two updates today.  First from A.V. Ops
The countdown is on!  Just 7 more days until the Zoom Room upgrade begins in SFO.  The 49 room upgrade will begin on September 23 and end on October 18th.  Week 1 will result in 8 newly upgraded rooms.  Staff will start to see the upgrade schedule posted on the digital signs and in the conference rooms.  Please review those schedules and locate an alternate room while the upgrade is in progress.  For additional upgrade information visit the link below or reach out to #avops on slack. 
Second and finally.  A friendly reminder from the InfoSec team that the first two Mozilla Security policies officially go into effect on October 1st 2019.  Please ensure you’ve familiarized yourself with the content available on Mana here.  https://mzl.la/2kCRmvW
The two policies cover Mozilla owned devices and Mozilla account handling which leads us to our Policy related security tip of the week.
Never share any type of credentials Mozilla or otherwise in Slack, IRC, or email.  Instead give one of our recommended secret sharing platforms a try!  All the information on the different sanctioned options are available here.  https://mzl.la/2mktGNe
With that.  That’s the MinIT.  I’ll see you next week.
==2019-09-09==
* [https://drive.google.com/file/d/1gssLFd0cqcc0PDRYi8Vw6Uo-cqQe4L-z/view?usp=sharing - Low Bandwidth Audio]
* [https://drive.google.com/file/d/1kW7iLMuRpwzQGc59hvRLoB0FzeFsokaD/view?usp=sharing - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.
Our first update comes from End User Services also known as the service desk. 
On the heels of the MacOS “Catalina” release I.T. has updated our hardware recovery procedures for exiting employees and 2-Year hardware refreshes. 
The most important note is that if you have one of the models 2018 and later that includes a T2 Security Chip you need to log out of iCloud prior to returning the hardware or we won’t be able to reuse that asset.  More information is available on Mana here:  https://mzl.la/2k3ob4C
Our next update comes from the IT Data and Analytics team.  In collaboration with Open Innovation’s support.mozilla.org team they have completed the implementation of a Firefox support dashboard in the Tableau platform.  This dashboard should be beneficial to the Firefox Product management organization.
Additionally the team also completed consumption of data from the Zendesk Platform into Google Cloud BigQuery which helps us get one step closer to full support for Firefox Skyline.  A demo is available in the following recording: https://mozilla.zoom.us/recording/play/4huqIdsDWBH2LcdHr9jeCVAMq48mKYYNZ_kYP5O-PDlbVT0YzZFbli61Qu9vAADX?continueMode=true
Now an update from the AV team.  Zoom! Is coming to SFO.  The AVC team will be upgrading all existing conference rooms beginning September 23rd and wrapping up October 18th.  As a bonus the team will be adding 8 new rooms bringing the total to 49 room.  This should help with the high demand for video conferencing at this location. 
A detailed room upgrade schedule with additional details should be emailed to SFO staff shortly.  Thanks to the SFO office in advance for your patience as we go through the upgrades.  More information on that can be found here:  https://mzl.la/2krZijx
Unrelated to the Zoom upgrade but equally important f you’ve not updated your Zoom client yet there’s an update available today for desktop and mobile.  It has a variety of features and bug fixes.  More information on that is available here:  https://mzl.la/2kzrHEc
Our final update today is a reminder from the GSuite team regarding the security of Google Groups.  Be aware that when you create a Google group it has a web archive of all the content by default shared with non-members.  Don’t forget to change that setting especially if the group contains sensitive content. 
That’s the MinIT.  I’ll see you next week.
==2019-08-26==
* [https://drive.google.com/open?id=1EOcEaporokoNQQSwDHgOTaf-lbx0iPfn - Low Bandwidth Audio]
* [https://drive.google.com/open?id=1k_8LwQ3qFIx9FBK4rKKUpAD23WCI7B1- - Video recording]
It’s time for the weekly MinIT update where we tell you all the things that IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all. 
Our first updates come from the IT Data and Analytics team.  They’re working hard building out the foundations of the new data platform on Google Cloud. 
The new platform will handle integrating with a variety of data tools in order to give us more visibility on how we’re doing.
The team is also working collaboratively
with Firefox Accounts , data ops, salesforce, and lifecycle marketing teams to make sure that the Customer Data Platform is ready to support the Skyline release of Firefox.
If you’re interested in seeing demos and more updates from the IT Data and analytics team we’ll be keeping you posted.  For now here’s a link to one demo of customer data platform using Machine Learning with Google Cloud BigQuery.  https://drive.google.com/file/d/1OQ4sPpt9IIrClPt1KmDGeyHGFnYwfT_-/view
Next and finally the IT Project Management office also sometimes referred to as IT PMO will be conducting a series of Jira training sessions this week for the IT Organization.  Any questions on that go to Olga Rolf. 
That’s it for this very short MinIT.  I’ll see you in two weeks because next Monday is the U.S. Holiday Labor Day.  Did you know that Labor Day officially became a national holiday in the states on June 28, 1894?
==2019-08-12==
* [https://drive.google.com/open?id=1I4fSFQoz3Afoc8HxYdA4aATsB-ffUIb8 - Low Bandwidth Audio]
* [https://drive.google.com/open?id=1mh8VdZT039wZoWd5X3dHnSdBRRci8d9J - Video recording]
It’s time for the weekly MinIT update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.
If you’ve noticed the different backdrop today that’s due to the fact I’m still in Las Vegas traveling back from HackerSummerCamp today.  More updates on that next week.
Our first update today comes from WPR.  In July, we conducted a series of test drills for emergency response using the X-Matters platform.  Survey data from that exercise shows that most people found it easy to respond to the test drill.  Don’t forget you can add X-Matters to your mobile device by visiting https://mozilla.xmatters.com. 
Next an important announcement about office mailing lists.  New office mailing lists were created last week to make it easier for different Mozilla teams to notify the right people.  For anyone that is assigned to an office you’ll be automatically enrolled in the list that matches your workday location.  For anyone else who would like to get specific location based mailings pleases visit the following link to enroll. 
https://mana.mozilla.org/wiki/display/SD/Office+Mailing+Lists
If you’re unsure of your workday location you can see it on your people.mozilla.org profile.
==2019-08-05==
* [https://drive.google.com/open?id=1A5gFDghJFfT47rwENot2vm5hntklT7nl - Low Bandwidth Audio]
* [https://drive.google.com/open?id=1r5RdnR3-SlANUOJH0JdWkepokWVwVix2 - Video recording]
It’s time for the weekly minute update where we tell you all the things IT is doing to empower Mozillians in their mission to keep the web a global public resource open and accessible to all.
Our first update comes from the InfoSec team.  Last week Mozilla onboard it’s first four MozDef pre-release customers.  MozDef is an open-source SIEM that we have been developing internally for four years and we’re now experimenting with turning it into a full fledged product for the Enterprise.  Alicia Smith and I will present on MozDef at BlackHat and DefCON this week.  Any questions go to me.
Next updates from AVOps, in collaboration with WPR the doors to the new Paris office opened this morning.  Seven new conference rooms were introduced along with combinable space.  The new office layout was optimized for collaboration, accessibility, conference space performance.  It’s one of the first offices to leverage the new Zoom rooms technology in concert with new hardware and other treatments to optimize the conference experience.  You can get more information on the Paris office upgrade here.
With that upgrade AV ops also donated much of the old equipment to other charities and non profits in need.  So far this year the program has donated 24 displays to charities across 3 countries.  Special thanks to Carla Carle for her help with coordinating those donations. 
For the AV team this continues the march toward the completion of the zoom rooms rollout.  Our goal is to convert 50% of all rooms by the end of 2019.  Next up for work is the conference rooms in YVR followed by Mountain View and San Francisco to close out the year.  More information on that timeline is available here.
I’ll leave you with the Zoom tip of the week.  Remotees can share a video clip with audio by enabling the “share computer sound” option. 


==2019-07-29==
==2019-07-29==
Akrug
95

edits

Retrieved from "https://wiki.mozilla.org/Special:MobileDiff/1215637...1221132"