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Support/Firefox4 Support Team: Difference between revisions
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== The Team == | == The Team == | ||
Please add yourself to the list with name and nick in the forums, then signup | Please add yourself to the list with name and nick in the forums, then signup [https://mail.mozilla.org/listinfo/sumo-active-contributors here] for the teams mailinglist. We will use it to inform the team about the latest news regarding the program. | ||
<br> | <br> | ||
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| Jan | | Jan | ||
| Jan | | Jan | ||
|- | |||
| Tom Ellins | |||
| TMZ | |||
|- | |- | ||
| Tobias Markus | | Tobias Markus | ||
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| wjack2010<br> | | wjack2010<br> | ||
|- | |- | ||
| | | David Weir<br> | ||
| satdav<br> | | satdav or davidow<br> | ||
|- | |||
| Thomas F | |||
| Geekid aka Taddle | |||
|- | |||
== Instructions == | == Instructions == | ||
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Please go through the list and make sure, that no question is left unanswered | Please go through the list and make sure, that no question is left unanswered | ||
=== Gathering information about issues === | === Gathering information about issues === | ||
If you see an issue which is new to you, please follow these steps to make sure the QA team can act on it, if its a valid bug. | If you see an issue which is new to you, please follow these steps to make sure the QA team can act on it, if its a valid bug. | ||
*Gather the following details about each issue (you can use | *Gather the following details about each issue (you can use [http://etherpad.mozilla.com:9000/beta-investigations this etherpad] to help track the issues and share details with the rest of the team): | ||
**Links to forum threads | **Links to forum threads | ||
**Firefox version(s) affected? Which operating systems? | **Firefox version(s) affected? Which operating systems? | ||
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*If you can't find related bugs for an issue and you can reproduce it, file a new bug with steps to reproduce and all the relevant details. Please ping Cww, zzxc and Topal on IRC when you do this so we know. | *If you can't find related bugs for an issue and you can reproduce it, file a new bug with steps to reproduce and all the relevant details. Please ping Cww, zzxc and Topal on IRC when you do this so we know. | ||
**Note: if you are filing a security bug, please ping Cww in private. | **Note: if you are filing a security bug, please ping Cww in private. | ||
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=== Doing further QA work === | === Doing further QA work === | ||
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== Next meeting == | == Next meeting == | ||
Thursday | Every Thursday, 10am PDT in #sumoMtg (1pm Eastern Daylight Time, 7pm CEST). | ||
[[Category:Support Archive]] | |||