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(Update instructions for Fenix) |
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#* services.sync.log.logger.engine.bookmarks to Trace | #* services.sync.log.logger.engine.bookmarks to Trace | ||
# In Firefox, go here: about:sync-log | # In Firefox, go here: about:sync-log | ||
# You should see Success and Error logs. You can click to open, often you will want to upload this to your bug. | |||
You can also open the console to view errors: | You can also open the console to view errors: | ||
Tools > Web Developer > Web Console | Tools > Web Developer > Web Console | ||
===How to force reauthentication=== | |||
When you reset password this will cause all other devices to reauthenticate. To force that, edit this file: | |||
<profile location [1] >/signedInUser.json | |||
and delete some characters from the sessionToken value: | |||
"sessionToken":"abcdef" | |||
[1] Profile locations | |||
Windows XP / 2000 / Vista / 7 %AppData%\Mozilla\Firefox\Profiles\xxxxxxxx.default\signedInUser.json | |||
Linux ~/.mozilla/firefox/xxxxxxxx.default/signedInUser.json | |||
Mac OS X ~/Library/Application Support/Firefox/Profiles/xxxxxxxx.default/signedInUser.json | |||
==Android== | ==Android== | ||
These instructions are for advanced users only - unfortunately there are no simpler instructions which are approachable for general users. | |||
* Install Android Debugging Tools - the location of this changes over time, [https://developer.android.com/studio installing Android Studio seems the easiest cross-platform way] or [https://www.xda-developers.com/install-adb-windows-macos-linux xda-developers has instructions for each desktop platform] | |||
* Tether your device | |||
** You also need to enable "developer mode" on your phone and authorize the device - [https://www.xda-developers.com/install-adb-windows-macos-linux xda-developers has some instructions for how to configure it]. | |||
** You will know you have successfully configured it when your computer can see your Android device by running, from a terminal or command prompt: | |||
adb devices | |||
(Note that you will either need to add the directory containing <code>adb</code> to your <code>PATH</code>, or specify the full path to it in the command above) | |||
* To view sync-related logging, run: | |||
adb logcat | grep -i -E "(sync15|sync_manager|FirefoxAccount)" | |||