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Support/Weekly Meetings/Agenda 2023-02-08: Difference between revisions
Support/Weekly Meetings/Agenda 2023-02-08 (view source)
Revision as of 18:29, 8 February 2023
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=== Participate === | === Participate === | ||
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client]) | * [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client]) | ||
* [https://mzl.la/sumo-2023- | * [https://mzl.la/sumo-2023-02-08 AirMozilla] | ||
* [https://youtube.com/live/0ipKZxVsPaM?feature=share YouTube] | * [https://youtube.com/live/0ipKZxVsPaM?feature=share YouTube] | ||
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== PARTICIPANTS == | == PARTICIPANTS == | ||
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-february-2023/ community portal]): | Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-february-2023/ community portal](doesn't work at this moment)): | ||
* [https://support.mozilla.org/en-US/user/kelimutu Kiki] | * [https://support.mozilla.org/en-US/user/kelimutu Kiki] | ||
* [https://support.mozilla.org/en-US/user/SUMOsJR JR] | * [https://support.mozilla.org/en-US/user/SUMOsJR JR] | ||
* | * [https://support.mozilla.org/nl/user/Mad_Maks Tim Maks] | ||
* | * Lucas | ||
* Fabi | |||
* Yoasif | |||
===CONTRIBUTORS SHOUTOUT=== | ===CONTRIBUTORS SHOUTOUT=== | ||
(Please link to their profile and the reason for the mention) | (Please link to their profile and the reason for the mention) | ||
# Paul for working on the mobile guideline (more on that later) and updating our forum common responses for mobile products. | # Paul for working on the mobile guideline (more on that later) and updating our forum common responses for mobile products. | ||
# Welcome to [https://support.mozilla.org/user/jaewookim1990 Kim Jae Woo], [https://support.mozilla.org/user/hgreen.9 Henry Green], [https://support.mozilla.org/user/jayjhengineer Jason Hoyle], [https://support.mozilla.org/user/Ifeoma Ifeoma], and [https://support.mozilla.org/user/rayvermey Ray Vermey]. Thanks for joining the Social and Mobile Store Support program! | # Welcome to [https://support.mozilla.org/user/jaewookim1990 Kim Jae Woo], [https://support.mozilla.org/user/hgreen.9 Henry Green], [https://support.mozilla.org/user/jayjhengineer Jason Hoyle], [https://support.mozilla.org/user/Ifeoma Ifeoma], and [https://support.mozilla.org/user/rayvermey Ray Vermey]. Thanks for joining the Social and Mobile Store Support program! | ||
# All the mozillians who where at FOSDEM23 for being so great in giving live support to sometimes difficult users | |||
== AGENDA == | == AGENDA == | ||
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=== MOZILLA'S WORLD UPDATE === | === MOZILLA'S WORLD UPDATE === | ||
# We made an appearance at FOSDEM 2023 last weekend. Check out the [https://blog.mozilla.org/community/2023/02/03/meet-us-at-fosdem-2023/ blog post] to get to know more about the event. | # We made an appearance at FOSDEM 2023 last weekend. Check out the [https://blog.mozilla.org/community/2023/02/03/meet-us-at-fosdem-2023/ blog post] to get to know more about the event. You can check out the AirMo recording [https://mozilla.hosted.panopto.com/Panopto/Pages/Sessions/List.aspx#folderID=%222d5ea2a7-b7ee-4429-ba86-afa300e3d236%22 here] or the FOSDEM one [https://video.fosdem.org/2023/UA2.220%20%28Guillissen%29/ here]. | ||
# | # | ||
=== PRODUCT UPDATES === | === PRODUCT UPDATES === | ||
'''Firefox 110 release''' | Watch the [https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4d2c7769-7ba9-46c0-8535-afa2011ad3f2 release scrum meeting recordings] to get a weekly update on what releases are upcoming. | ||
'''Firefox 110 release''' | |||
Desktop (Feb 14) | |||
* DoH settings available in P&S (Pushed to V113) | |||
* [https://support.mozilla.org/en-US/kb/identify-problems-third-party-modules-firefox-windows DLL blocking] | |||
* Remove all Colorways messaging from Browser UI: [https://support.mozilla.org/en-US/kb/whats-new-colorways Colorways what's new] (archived)[https://support.mozilla.org/en-US/kb/personalize-firefox-colorways Article in production] (sunset banner added + install from AMO link) | |||
Android (Feb 14) | |||
* [https://support.mozilla.org/en-US/kb/install-firefox-relay-extension-firefox-android Firefox Relay Extension added] | |||
* Themed Icons Update: - no content needed | |||
iOS (Feb 14) | |||
* Back end fixes and enhancements: [https://support.mozilla.org/en-US/kb/whats-new-firefox-ios-version-110 What's New] | |||
Focus (Feb 14) | |||
* Back end fixes and Enhancements | |||
VPN V2.13 (Live) | |||
* [https://support.mozilla.org/en-US/kb/check-your-connection-speed-mozilla-vpn Speed Test upload Benchmark] | |||
* [https://support.mozilla.org/en-US/kb/automatically-launch-mozilla-vpn-when-your-device- Auto Connect on startup - mobile] | |||
* [https://support.mozilla.org/en-US/kb/mozilla-vpn-wont-connect-or-keeps-disconnecting-how-to-fix Remove the port 53 fallback UI feature] | |||
* [https://support.mozilla.org/en-US/kb/i-cant-print-wirelessly-when-mozilla-vpn Remove visibility to the LAN bypass feature] | |||
* [https://support.mozilla.org/en-US/kb/check-your-connection-speed-mozilla-vpn Allow users to see the server IP to which they are connected to] | |||
Monitor (Live) | |||
* Product live on SUMO with associated KBs | |||
* Monitor Refresh of Dashboard UI upcoming March 15 | |||
'''Incidents and other Notable Issues''' | |||
* Microsoft Teams Blocking access for Firefox users - Downgraded from incident as the issue seems to be on Microsoft's side | |||
** The free / Live 365 version of Microsoft Teams appears to be blocking access to Firefox users. | |||
**Corporate related Microsoft Teams support appears to be working. | |||
* Focus content grayed out when in Landscape mode | |||
** Resolved with V109.2 release. | |||
==== KNOWLEDGE BASE AND LOCALIZATION==== | ==== KNOWLEDGE BASE AND LOCALIZATION==== | ||