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Matrix:FAQ: Difference between revisions
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Update information about primary email issue
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When you connect to Mozilla Matrix with your Mozilla Account, your primary email address is permanently tied up to the Matrix account. If you change your Mozilla Account primary email address, you will be asked to create a new Matrix user. | When you connect to Mozilla Matrix with your Mozilla Account, your primary email address is permanently tied up to the Matrix account. If you change your Mozilla Account primary email address, you will be asked to create a new Matrix user. | ||
To get your Matrix access back, you | To get your Matrix access back, you have to solution: | ||
1. Revert to your old email address in your Mozilla Account. | |||
2. Contact matrix-admins@mozilla.com for assistance to update your email address. | |||
<!-- Add information on migrating data between accounts as an alternative fix --> | <!-- Add information on migrating data between accounts as an alternative fix --> | ||