User talk:Rtanglao/TB3NewSupportTopicWizardPrototypeDesign

	THIS PAGE IS A WORKING DRAFT
	The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly. If you have any questions or ideas, please add them as a new topic on the discussion page.

always in draft! this is a prototype and an experiment!

This wizard is a web app triggered through from the Thunderbird application Help->"Thunderbird Help" (ideally with Thunderbird version and OS as URL arguments)

1. enter keywords
2. search sumomo and search GS, present links and question, do these links answer your question? (update metrics!)
3. if YES, done!
4. if NO, get form with operating system and Thunderbird version, user must fill in operating system and Thunderbird version (no default provided so user has to fill this in, but we will make it easy) (enhancement: paste in text from about:support which hopefully will appear in 3.2)
5. next form is title, tags (pre-populated in with keywords (minus stop words) from above),description, emotion (tempted to hardcode to happy but I won't :-) )
6. submit (error check, all stop words are removed with warning about that, automatically add tags for operating system, tb version )
7. GS topic created
8. redirected to newly created GS topic