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Thunderbird/Support/Workflow: Difference between revisions
Thunderbird/Support/Workflow (view source)
Revision as of 21:34, 7 September 2010
, 7 September 2010→GS -> Bugzilla
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==== Triage process for periodic GS triage meetings ==== | ==== Triage process for periodic GS triage meetings ==== | ||
===== GS -> Bugzilla ===== | ===== GS -> Bugzilla ===== | ||
For each GS topic tagged "review" i.e. for all | For each GS topic tagged "review" i.e. for all problem reports in | ||
[http://getsatisfaction.com/mozilla_messaging/tags/blocker getsatisfaction.com/mozilla_messaging/tags/review ]: | [http://getsatisfaction.com/mozilla_messaging/tags/blocker getsatisfaction.com/mozilla_messaging/tags/review ]: | ||
# if | # if the problem is actually a bug, search for an equivalent existing BMO bug | ||
# if there is no existing BMO bug, create a new one | |||
# '''in the GS topic''': add the tag "bug nnnnnn" (where nnnnnn is the BMO bug number) | |||
# '''in BMO bug nnnnnn''': in the whiteboard field, add "[GS]" | |||
# in the URL field, add a link to the GS tag, like this: http://getsatisfaction.com/mozilla_messaging/tags/bug_nnnnnn | |||
# in a new comment, add the short URL of the GS topic (Right Sidebar->Share tab->Get a short URL) and the current GS topic summary; add "(canonical)" after the short URL if the GS topic has been tagged "canonical", like this: | |||
http://gsfn.us/t/xyz (canonical) | |||
Problem with Thunderbird | |||
# nominate the bug as blocking if appropriate | |||
# triage the bug in bugzilla using the normal bugzilla flags for the appropriate release | # triage the bug in bugzilla using the normal bugzilla flags for the appropriate release | ||
# post an reply to the GS topic stating an existing bug was found or a new bug was created and that a tentative release has been established (as always never promise a specific date or release for a fix). Mark this reply by clicking "Mark as company solution" so that this reply is highlighted | # post an reply to the GS topic stating an existing bug was found or a new bug was created and that a tentative release has been established (as always never promise a specific date or release for a fix). Mark this reply by clicking "Mark as company solution" so that this reply is highlighted | ||