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= Overview = | |||
Knowledge Base | This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3. | ||
Users are able to read most everything, but to create a new article, edit, etc. they must be logged in. | |||
Many article, header and footer links go to production [mozilla.com], but testing needs to be on master.support.mozilla.com | |||
== Exempt from testing == | |||
* IE6 | |||
* Admin functions | |||
* Text: Latin generic phrases, or generic English [ex: Topic Name 1 on /home] | |||
* /mobile home page links | |||
* Log in page is still tiki | |||
* translations of the page in other locales [ex: https://master.support.mozilla.com/de/gallery/images] | |||
=== open bugs === | |||
* en-US/home page is not complete with bad links, unlinked articles, and generic text | |||
* upload in media gallery not working for foreign characters | |||
* deleting images in media gallery not fully implemented yet | |||
* no video icons [yet] for videos in the media gallery | |||
* sidebar links not all working | |||
* bad link to Support Document Guide on /edit | |||
* /mobile page links not finished | |||
* Opera 'Help With' sidebar not working | |||
* /contributors dashboard 'Translations Needing Updates' isn't populating | |||
* not all documents migrated correctly on /kb/all list, ex: https://master.support.mozilla.com/en-US/kb/*Plugin%20crash%20reports | |||
* and MANY more- see open bugs list | |||
== Links for testing and reporting bugs: == | |||
[http://master.support.mozilla.com/ Staging test site]<br> | |||
[http://support.mozilla.com/kb Production site]<br> | |||
[http://moxie.jamessocol.com/bugstats/sumo/2.3 Existing bugs- Open and Resolved]<br> | |||
[https://bugzilla.mozilla.org/enter_bug.cgi?product=support.mozilla.com&component=General File a new bug in Bugzilla]<br> | |||
[https://master.support.mozilla.com/en-US/kb/kitsune-markup?s=markup+chart&as=s wiki syntax display] | |||
[https://wiki.mozilla.org/Support/Kitsune/KB/WikiSyntax Tips on testing Wiki syntax] | |||
[https://bugzilla.mozilla.org/show_bug.cgi?id=604443 CSS rules on Wiki syntax] | |||
[https://litmus.mozilla.org/run_tests.cgi?test_run_id=135 Knowledge Base litmus test cases] | |||
= Test Cases = | |||
== Create article == | |||
[https://master.support.mozilla.com/en-US/kb/new new article] | |||
* new articles do not display content until they have an approved revision | |||
* required fields include title, slug, category, summary, and content | |||
* field testing | |||
* summary | |||
* content | |||
* test toolbar formatting | |||
* test media wiki markup displays correctly | |||
* add subarticles | |||
* test SHOWFOR [see wiki syntax links] | |||
* preview article | |||
* submit/cancel changes | |||
== Edit article == | |||
* edit description fields > generates no history | |||
* edit content > adds revision to history | |||
* preview changes | |||
* submit/cancel changes | |||
* toolbar | |||
== Article History == | |||
* Admins able to approve/reject revisions | |||
** minor, content changes, major | |||
** If you want to approve/reject revisions, log in with username: sumo1 pw: sumo1 | |||
* compare revisions | |||
== Email notifications == | |||
* automatic for article author | |||
* subscribe/unsubscribe to notifications | |||
* approved/rejected revision notification with optional text to editor | |||
== Search == | |||
* search results for both kb articles, forum posts, and questions | |||
* able to search keywords | |||
* articles display based on relevant OS/Browser checkboxes in article | |||
== Article Discussion == | |||
* Create a new thread | |||
* Add reply to a thread | |||
== Localization == | |||
* Able to localize any /en-US/kb/article into another language when logged in | |||
* URL format: https://master.support.mozilla.com/fr/kb/super-taxi-driver/translate | |||
* can create new articles in other locales, but unable to localize | |||
* localize tab goes to list of languages and then to localize page | |||
== Media gallery == | |||
* https://master.support.mozilla.com/en-US/gallery | |||
* able to upload images and videos in allowed formats | |||
- | |||