Confirmed users
3,193
edits
Support/Goals/2011Q1/KBUpdates: Difference between revisions
→Other new screencasts
Michaelverdi (talk | contribs) |
Michaelverdi (talk | contribs) |
||
| (32 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
==Update Desktop | ==Update Desktop Articles for Fx4== | ||
'''Timeline: Complete by 2011-03-15''' | |||
*[https://spreadsheets.google.com/ccc?key=tJD2jBMW36JOuCFk_uxHX2Q&hl=en&authkey=CMynpOcH#gid=10 Keeping track of updates in this document] [https://support.mozilla.com/en-US/kb/top-articles-localize Top desktop articles done and passed on to localizers 2011-02-03]. | *[https://spreadsheets.google.com/ccc?key=tJD2jBMW36JOuCFk_uxHX2Q&hl=en&authkey=CMynpOcH#gid=10 Keeping track of updates in this document] | ||
*{{done|[https://support.mozilla.com/en-US/kb/top-articles-localize Top desktop articles done and passed on to localizers 2011-02-03]}}. | |||
*The rest of the articles will updated and given to localizers in batches as over the rest of the quarter. | *The rest of the articles will updated and given to localizers in batches as over the rest of the quarter. | ||
* | **Second batch complete by 2011-03-04 | ||
* | **Final batch complete by 2011-03-15 | ||
** | |||
==Screencasts== | ==Screencasts== | ||
===These will be used in Engagement's Firefox [http://www.mozilla.com/en-US/firefox/central/ tour page] === | ===These will be used in Engagement's Firefox [http://www.mozilla.com/en-US/firefox/central/ tour page] === | ||
'''Timeline: Complete by 2011-03-15''' | |||
* | *{{done|[https://support.mozilla.com/en-US/kb/Private%20Browsing Private Browsing]}} - turning Private Browsing on and off with an example of why you'd use it. | ||
*[https://support.mozilla.com/en-US/kb/Browsing+basics Browsing basics] - the article should be rewritten and possibly renamed (maybe Getting started with Firefox). Video should be a overview of basic Firefox usage and it's special features (Awesome bar, Panorama, Sync, etc.). ''' | *{{done|[https://support.mozilla.com/en-US/kb/Location+bar+autocomplete Location bar autocomplete]}} - This article needs to be updated. Video should be an overview of what can be done with the Awesome Bar. Should include Switch to Tab for Fx 4 users. | ||
* | *{{done|[https://support.mozilla.com/en-US/kb/Browsing+basics Browsing basics]}} - the article should be rewritten and possibly renamed (maybe Getting started with Firefox). Video should be a overview of basic Firefox usage and it's special features (Awesome bar, Panorama, Sync, etc.). '''Not yet included'''. For Firefox 3.6 users we can use the the video that Howcast produced for us. | ||
*{{done|[https://support.mozilla.com/en-US/kb/what-are-app-tabs What are App Tabs?]}} - A companion video for this article going over what App Tabs are and how to use them. | |||
===We'll use these Engagement videos in SUMO articles=== | ===We'll use these Engagement videos in SUMO articles=== | ||
'''Timeline: Complete by 2011-03-15''' | |||
*<u>Intro to the new UI</u> - Engagement has a video planned that goes over the major changes for Firefox 3.6 users upgrading to 4. I'd like to include it on an article that that briefly outlines these changes and links to our Fx 4 documentation like [https://support.mozilla.com/en-US/kb/why-are-tabs-top Why are tabs on top?], [https://support.mozilla.com/en-US/kb/what-happened-status-bar What happened to the status bar?], and [https://support.mozilla.com/en-US/kb/what-happened-bookmarks-toolbar What happened to the bookmarks toolbar?] | *<u>Intro to the new UI</u> - Engagement has a video planned that goes over the major changes for Firefox 3.6 users upgrading to 4. I'd like to include it on an article that that briefly outlines these changes and links to our Fx 4 documentation like [https://support.mozilla.com/en-US/kb/why-are-tabs-top Why are tabs on top?], [https://support.mozilla.com/en-US/kb/what-happened-status-bar What happened to the status bar?], and [https://support.mozilla.com/en-US/kb/what-happened-bookmarks-toolbar What happened to the bookmarks toolbar?] | ||
* | *{{done|[https://support.mozilla.com/en-US/kb/getting-started-firefox-mobile Getting started with Firefox for mobile]}} - An article and video that covers basic usage and major features of mobile Firefox. | ||
*[https://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile How do I sync Firefox between my desktop and mobile?] - New version of the [http://www.mozilla.com/en-US/mobile/sync/ sync setup video]. | *{{done|[https://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile How do I sync Firefox between my desktop and mobile?]}} - New version of the [http://www.mozilla.com/en-US/mobile/sync/ sync setup video]. | ||
*{{done|[https://support.mozilla.com/en-US/kb/find-and-install-add-ons How do I find and install Add-ons?]}} | |||
===Other new screencasts=== | ===Other new screencasts=== | ||
*[https://support.mozilla.com/en-US/kb/what-panorama What is Panorama?] - A companion video for this article going over what Panorama is and how to use it. '''This video requires Beta 12'''. | '''Timeline: Complete by 2011-03-28''' | ||
*[https://support.mozilla.com/en-US/kb/ | *{{done|[https://support.mozilla.com/en-US/kb/what-panorama What is Panorama?]}} - A companion video for this article going over what Panorama is and how to use it. '''This video requires Beta 12'''. | ||
*[https://support.mozilla.com/en-US/kb/ | *{{done|[https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page How to set the home page]}} - setting a single page and multiple pages as your home page. | ||
*{{done|[https://support.mozilla.com/en-US/kb/Clear%20Recent%20History Clear Recent History]}} - explain what you can clear with this function. | |||
'''Timeline: These videos will be created as time permits''' | |||
*[https://support.mozilla.com/en-US/kb/what-firefox-sync What is Firefox Sync?] - Overview of what Sync is and how you can use it. | *[https://support.mozilla.com/en-US/kb/what-firefox-sync What is Firefox Sync?] - Overview of what Sync is and how you can use it. | ||
*[https://support.mozilla.com/en-US/kb/Installing%20the%20Flash%20plugin Installing the Flash plugin] - show process that doesn't include the ADM. | *[https://support.mozilla.com/en-US/kb/Installing%20the%20Flash%20plugin Installing the Flash plugin] - show process that doesn't include the ADM. | ||
*[https://support.mozilla.com/en-US/kb/ | *[https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync How do I add a device to Firefox Sync?] - Video explaining how to use the new easy set up feature. Should show finding the set up code on an Android device, iPhone and another installation of Firefox. | ||
*[https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache How to clear the cache] - use Clear recent history to clear the cache | *[https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache How to clear the cache] - use Clear recent history to clear the cache | ||
*[https://support.mozilla.com/en-US/kb/Enabling+and+disabling+cookies Enabling and disabling cookies] - show where the checkbox is in the options panel | *[https://support.mozilla.com/en-US/kb/Enabling+and+disabling+cookies Enabling and disabling cookies] - show where the checkbox is in the options panel | ||
| Line 39: | Line 37: | ||
*[https://support.mozilla.com/en-US/kb/How+to+make+Firefox+the+default+browser How to make Firefox the default browser] - how to recheck this setting | *[https://support.mozilla.com/en-US/kb/How+to+make+Firefox+the+default+browser How to make Firefox the default browser] - how to recheck this setting | ||
*[https://support.mozilla.com/en-US/kb/Deleting+cookies Deleting cookies] - use clear recent history to delete cookies and show how to delete single cookies. | *[https://support.mozilla.com/en-US/kb/Deleting+cookies Deleting cookies] - use clear recent history to delete cookies and show how to delete single cookies. | ||
*[https://support.mozilla.com/en-US/kb/Customizing+Firefox+with+add-ons Customizing Firefox with add-ons] - Video going over how to use the new Add-on manager to find and install Extensions and Personas. This is a possible collaboration with Engagement. | |||
==Firefox Sync Start Page== | ==Firefox Sync Start Page== | ||
'''Timeline: Complete by 2011- | '''Timeline: Complete by 2011-03-28''' | ||
*Mockup contents | *{{done|Mockup contents}} | ||
*File bug to create special page | *{{done|File bug to create special page}} [https://bugzilla.mozilla.org/show_bug.cgi?id=637334 (Bug 637334)] | ||
*Add content and create templates | *{{done|Add content and create templates}} ([https://support.mozilla.com/sync Page]) | ||
*Work with Kadir to get them localized | *Work with Kadir to get them localized | ||
==Firefox Home Start Page== | ==Firefox Home Start Page== | ||
'''Timeline: Complete by 2011- | '''Timeline: Complete by 2011-03-28''' | ||
*Mockup contents | *{{done|Mockup contents}} | ||
*File bug to create special page | *{{done|File bug to create special page}} [https://bugzilla.mozilla.org/show_bug.cgi?id=607988 (Bug 607988)] | ||
*Add content and create templates | *{{done|Add content and create templates}} ([https://support.mozilla.com/firefox-home Page]) | ||
*Work with Kadir to get them localized | *Work with Kadir to get them localized | ||
| Line 59: | Line 58: | ||
*Managing profiles | *Managing profiles | ||
*Error loading web sites | *Error loading web sites | ||
* | *{{done|Basic Troubleshooting}} | ||
*Troubleshooting extensions and themes | *Troubleshooting extensions and themes | ||
==Update Mobile Articles== | |||
'''Timeline: Complete by 2011-03-21''' | |||
*{{done|New screenshots}} | |||
*{{done|Instructions for Android Marketplace}} | |||
*{{done|Recommended Add-ons}} | |||
==Add Mobile Troubleshooting Articles== | ==Add Mobile Troubleshooting Articles== | ||
'''Timeline: Complete by 2011-03- | '''Timeline: Complete by 2011-03-21''' | ||
* | *{{done|No Flash support}} | ||
* | *{{done|Swiftkey crash}} | ||
==KB Typography Improvements== | ==KB Typography Improvements== | ||
{{drop|<strike>'''Timeline: Complete by 2011-03-25'''</strike> | |||
<strike>*Mockup changes on my server</strike> | <strike>*Mockup changes on my server</strike> | ||
<strike>*File bug with proposed css and html changes</strike> | <strike>*File bug with proposed css and html changes</strike>}} | ||