Support/Goals/2011Q1/KBUpdates

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Update Desktop Articles for Fx4

Timeline: Complete by 2011-03-15

Screencasts

These will be used in Engagement's Firefox tour page

Timeline: Complete by 2011-03-15

  • [DONE] Private Browsing - turning Private Browsing on and off with an example of why you'd use it.
  • [DONE] Location bar autocomplete - This article needs to be updated. Video should be an overview of what can be done with the Awesome Bar. Should include Switch to Tab for Fx 4 users.
  • [DONE] Browsing basics - the article should be rewritten and possibly renamed (maybe Getting started with Firefox). Video should be a overview of basic Firefox usage and it's special features (Awesome bar, Panorama, Sync, etc.). Not yet included. For Firefox 3.6 users we can use the the video that Howcast produced for us.
  • [DONE] What are App Tabs? - A companion video for this article going over what App Tabs are and how to use them.

We'll use these Engagement videos in SUMO articles

Timeline: Complete by 2011-03-15

Other new screencasts

Timeline: Complete by 2011-03-28

  • [DONE] What is Panorama? - A companion video for this article going over what Panorama is and how to use it. This video requires Beta 12.
  • [DONE] How to set the home page - setting a single page and multiple pages as your home page.
  • [DONE] Clear Recent History - explain what you can clear with this function.

Timeline: These videos will be created as time permits

Firefox Sync Start Page

Timeline: Complete by 2011-03-28

  • [DONE] Mockup contents
  • [DONE] File bug to create special page (Bug 637334)
  • [DONE] Add content and create templates (Page)
  • Work with Kadir to get them localized

Firefox Home Start Page

Timeline: Complete by 2011-03-28

  • [DONE] Mockup contents
  • [DONE] File bug to create special page (Bug 607988)
  • [DONE] Add content and create templates (Page)
  • Work with Kadir to get them localized

Re-write Top Troubleshooting Articles

Timeline: Complete by 2011-03-28

  • Firefox crashes
  • Managing profiles
  • Error loading web sites
  • [DONE] Basic Troubleshooting
  • Troubleshooting extensions and themes

Update Mobile Articles

Timeline: Complete by 2011-03-21

  • [DONE] New screenshots
  • [DONE] Instructions for Android Marketplace
  • [DONE] Recommended Add-ons

Add Mobile Troubleshooting Articles

Timeline: Complete by 2011-03-21

  • [DONE] No Flash support
  • [DONE] Swiftkey crash

KB Typography Improvements

[DROPPED] Timeline: Complete by 2011-03-25 *Mockup changes on my server *File bug with proposed css and html changes