Support/Goals/2011Q1/KBUpdates: Difference between revisions

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*{{done|[https://support.mozilla.com/en-US/kb/Private%20Browsing Private Browsing]}} - turning Private Browsing on and off with an example of why you'd use it.
*{{done|[https://support.mozilla.com/en-US/kb/Private%20Browsing Private Browsing]}} - turning Private Browsing on and off with an example of why you'd use it.
*{{done|[https://support.mozilla.com/en-US/kb/Location+bar+autocomplete Location bar autocomplete]}} - This article needs to be updated. Video should be an overview of what can be done with the Awesome Bar. Should include Switch to Tab for Fx 4 users.
*{{done|[https://support.mozilla.com/en-US/kb/Location+bar+autocomplete Location bar autocomplete]}} - This article needs to be updated. Video should be an overview of what can be done with the Awesome Bar. Should include Switch to Tab for Fx 4 users.
*[https://support.mozilla.com/en-US/kb/Browsing+basics Browsing basics] - the article should be rewritten and possibly renamed (maybe Getting started with Firefox). Video should be a overview of basic Firefox usage and it's special features (Awesome bar, Panorama, Sync, etc.). '''This video requires Beta 12'''. For Firefox 3.6 users we can use the the video that Howcast produced for us.
*{{done|[https://support.mozilla.com/en-US/kb/Browsing+basics Browsing basics]}} - the article should be rewritten and possibly renamed (maybe Getting started with Firefox). Video should be a overview of basic Firefox usage and it's special features (Awesome bar, Panorama, Sync, etc.). '''Not yet included'''. For Firefox 3.6 users we can use the the video that Howcast produced for us.
*{{done|[https://support.mozilla.com/en-US/kb/what-are-app-tabs What are App Tabs?]}} - A companion video for this article going over what App Tabs are and how to use them.
*{{done|[https://support.mozilla.com/en-US/kb/what-are-app-tabs What are App Tabs?]}} - A companion video for this article going over what App Tabs are and how to use them.


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'''Timeline: Complete by 2011-03-15'''
'''Timeline: Complete by 2011-03-15'''
*<u>Intro to the new UI</u> - Engagement has a video planned that goes over the major changes for Firefox 3.6 users upgrading to 4. I'd like to include it on an article that that briefly outlines these changes and links to our Fx 4 documentation like [https://support.mozilla.com/en-US/kb/why-are-tabs-top Why are tabs on top?], [https://support.mozilla.com/en-US/kb/what-happened-status-bar What happened to the status bar?], and [https://support.mozilla.com/en-US/kb/what-happened-bookmarks-toolbar What happened to the bookmarks toolbar?]
*<u>Intro to the new UI</u> - Engagement has a video planned that goes over the major changes for Firefox 3.6 users upgrading to 4. I'd like to include it on an article that that briefly outlines these changes and links to our Fx 4 documentation like [https://support.mozilla.com/en-US/kb/why-are-tabs-top Why are tabs on top?], [https://support.mozilla.com/en-US/kb/what-happened-status-bar What happened to the status bar?], and [https://support.mozilla.com/en-US/kb/what-happened-bookmarks-toolbar What happened to the bookmarks toolbar?]
*<u>Meet Firefox for mobile</u> - An article and video that covers basic usage and major features of mobile Firefox.  
*{{done|[https://support.mozilla.com/en-US/kb/getting-started-firefox-mobile Getting started with Firefox for mobile]}} - An article and video that covers basic usage and major features of mobile Firefox.  
*[https://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile How do I sync Firefox between my desktop and mobile?] - New version of the [http://www.mozilla.com/en-US/mobile/sync/ sync setup video].
*{{done|[https://support.mozilla.com/en-US/kb/sync-firefox-between-desktop-and-mobile How do I sync Firefox between my desktop and mobile?]}} - New version of the [http://www.mozilla.com/en-US/mobile/sync/ sync setup video].
*{{done|[https://support.mozilla.com/en-US/kb/find-and-install-add-ons How do I find and install Add-ons?]}}


===Other new screencasts===
===Other new screencasts===
'''Timeline: Complete by 2011-03-28'''
'''Timeline: Complete by 2011-03-28'''
*[https://support.mozilla.com/en-US/kb/what-panorama What is Panorama?] - A companion video for this article going over what Panorama is and how to use it. '''This video requires Beta 12'''.
*{{done|[https://support.mozilla.com/en-US/kb/what-panorama What is Panorama?]}} - A companion video for this article going over what Panorama is and how to use it. '''This video requires Beta 12'''.
*[https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync How do I add a device to Firefox Sync?] - Video explaining how to use the new easy set up feature. Should show finding the set up code on an Android device, iPhone and another installation of Firefox.
*{{done|[https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page How to set the home page]}} - setting a single page and multiple pages as your home page.
*[https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page How to set the home page] - setting a single page and multiple pages as your home page.
*{{done|[https://support.mozilla.com/en-US/kb/Clear%20Recent%20History Clear Recent History]}} - explain what you can clear with this function.


'''Timeline: These videos will be created as time permits'''
'''Timeline: These videos will be created as time permits'''
*[https://support.mozilla.com/en-US/kb/what-firefox-sync What is Firefox Sync?] - Overview of what Sync is and how you can use it.
*[https://support.mozilla.com/en-US/kb/what-firefox-sync What is Firefox Sync?] - Overview of what Sync is and how you can use it.
*[https://support.mozilla.com/en-US/kb/Installing%20the%20Flash%20plugin Installing the Flash plugin] - show process that doesn't include the ADM.
*[https://support.mozilla.com/en-US/kb/Installing%20the%20Flash%20plugin Installing the Flash plugin] - show process that doesn't include the ADM.
*[https://support.mozilla.com/en-US/kb/Clear%20Recent%20History Clear Recent History] - explain what you can clear with this function.
*[https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync How do I add a device to Firefox Sync?] - Video explaining how to use the new easy set up feature. Should show finding the set up code on an Android device, iPhone and another installation of Firefox.
*[https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache How to clear the cache] - use Clear recent history to clear the cache
*[https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache How to clear the cache] - use Clear recent history to clear the cache
*[https://support.mozilla.com/en-US/kb/Enabling+and+disabling+cookies Enabling and disabling cookies] - show where the checkbox is in the options panel
*[https://support.mozilla.com/en-US/kb/Enabling+and+disabling+cookies Enabling and disabling cookies] - show where the checkbox is in the options panel
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*{{done|Mockup contents}}
*{{done|Mockup contents}}
*{{done|File bug to create special page}} [https://bugzilla.mozilla.org/show_bug.cgi?id=637334 (Bug 637334)]
*{{done|File bug to create special page}} [https://bugzilla.mozilla.org/show_bug.cgi?id=637334 (Bug 637334)]
*Add content and create templates
*{{done|Add content and create templates}} ([https://support.mozilla.com/sync Page])
*Work with Kadir to get them localized
*Work with Kadir to get them localized


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*{{done|Mockup contents}}
*{{done|Mockup contents}}
*{{done|File bug to create special page}} [https://bugzilla.mozilla.org/show_bug.cgi?id=607988 (Bug 607988)]
*{{done|File bug to create special page}} [https://bugzilla.mozilla.org/show_bug.cgi?id=607988 (Bug 607988)]
*Add content and create templates
*{{done|Add content and create templates}} ([https://support.mozilla.com/firefox-home Page])
*Work with Kadir to get them localized
*Work with Kadir to get them localized


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*Troubleshooting extensions and themes
*Troubleshooting extensions and themes


==Update Mobile Artticles==
==Update Mobile Articles==
'''Timeline: Complete by 2011-03-21'''
'''Timeline: Complete by 2011-03-21'''
*New screenshots
*{{done|New screenshots}}
*Instructions for Android Marketplace
*{{done|Instructions for Android Marketplace}}
*Recommended Add-ons
*{{done|Recommended Add-ons}}


==Add Mobile Troubleshooting Articles==
==Add Mobile Troubleshooting Articles==
'''Timeline: Complete by 2011-03-21'''
'''Timeline: Complete by 2011-03-21'''
*No Flash support
*{{done|No Flash support}}
*Swiftkey crash
*{{done|Swiftkey crash}}


==KB Typography Improvements==
==KB Typography Improvements==
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