Support/Weekly Meetings/Notes 2011-12-12: Difference between revisions

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== Sumo Development Update ==
== Sumo Development Update ==
* [http://moxie.jamessocol.com/bugstats/sumo/2011-11-29 12-13-11] tomorrow
* [http://moxie.jamessocol.com/bugstats/sumo/2011-12-13 12-13-11] tomorrow
* [http://moxie.jamessocol.com/bugstats/sumo/2011-12-06 12-20-11] next week
* [http://moxie.jamessocol.com/bugstats/sumo/2011-12-20 12-20-11] next week
* Elastic Search branch was merged and landed on Friday
** Some minor bugs remain to trying it on prod


== Roundtable ==
== Roundtable ==
*Last week we had a team week in Toronto along with sumodev. [http://www.flickr.com/photos/djst/6489794579/in/set-72157628374283999/lightbox/ Group photo!]
*FYI, everyone is still recovering from the great email-apocalypse of 2011.


== Firefox Status Update ==
== Firefox Status Update ==
*Firefox 9 is out next Tuesday (12/20). We should do a SUMO day on Wednesday, 12/21. -- Updates will be manual (as in Help > About updates and download from mozilla.com only)


== Metrics ==
== Metrics ==
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== Knowledge Base ==
== Knowledge Base ==
 
*It's time to get going on Fx 10 updates (Ibai is already on it!).


== Mobile ==
== Mobile ==
*Michelle is on vacation this week.


== Services ==
== Services ==


== Support Forum ==
== Support Forum ==
 
* There is a spam issue in the forums.
** Kadir to follow up on the short and middle term solutions for this and future spam issues


== Live Chat ==
== Live Chat ==
* Matthew to write document on future of Live Chat
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