Contribute/Support: Difference between revisions

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=Establish Goals and Metrics=
=Establish Goals and Metrics=
 
SUMO tracks contributors in the [https://docs.google.com/spreadsheet/ccc?key=0Aibg4PvTbjUKcGlBLWEtZFhDTDJwN3ZCNXBUdTBIS0E&hl=en#gid=0 SUMO Weekly Metrics spreadsheet]
Q: Can you measure participation or contributors today? If so, what metrics can you track?  What goal or metric would you like to achieve for Q1? Alternatively, what metrics would you like to get in place for Q1?
For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into [https://wiki.mozilla.org/Support/Goals/2012Q1#Grow_our_community five separate growth areas].
 
A:
 
Suggestion: Write down what you think would be helpful to track even if it isn't possible to get that data today. We'll work on implementing dashboards when we know what data we want.

Revision as of 20:46, 27 December 2011

Steward

Michelle Luna and Michael Verdi

Identify Community

Find the contributors to SUMO in the SUMO groups directory.

Define Contribution Opportunities

The following pages on SUMO provide contributors with a list of opportunities:

Tweets that need a reply

Forum questions that need a response

Knowledge Base articles that need work

Knowledge Base article edits that need to be reviewed

Map Contribution Paths

We have a Quick Start Guide for new SUMO contributors.

Establish Goals and Metrics

SUMO tracks contributors in the SUMO Weekly Metrics spreadsheet For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into five separate growth areas.