Marketplace/Bugs: Difference between revisions

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Confirmed users, Bureaucrats and Sysops emeriti

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 === Bug Severity ===
-Severity is how you describe the impact of the bug on the target audience.
+Severity is how you describe the impact of the bug on the target audience.  These roughly follow [https://bugzilla.mozilla.org/page.cgi?id=fields.html Bugzilla's guidelines].
-* '''Blocker:''' Bugs blocks the user from doing anything on the website. Example: a) Marketplace homepage loads a 500. b) App installs don't work.
-* '''Critical:''' Bug affects website/app functionality in a major way. Example: a) FxA is down which blocks the user from using many features on the site but can still browse and install apps. b) Search returns no results.
+* '''Blocker''': Bugs blocks the user from doing a major function on the website. '''Example''': a) Marketplace homepage loads a 500. b) App installs don't work.
-* '''Major:''' An oft-used functionality on the site is broken. Example: a) A link on the homepage is a 404 b) User cannot add reviews.
-* '''Normal:''' the bug may cause minor loss of functionality or causes a general degradation of user experience. Example: a) Inaccurate or missing user messaging b) Review count incorrect.
+* '''Critical''': Bug affects website/app functionality in a major way, including loss of data. '''Example''': a) FxA is down which blocks the user from using many features on the site but can still browse and install apps. b) Search returns no results.
-* '''Minor:''' the kind of bugs we refer to as "polish". Example: a) Button is a few pixels too big b) Wrapping/overflow issues.
-* '''Trivial:''' No bug is trivial. Do not use this :)
+* '''Major''': An oft-used functionality on the site is broken. '''Example''': a) A link on the homepage is a 404 b) User cannot add reviews.
+* '''Normal''': the bug may cause some loss of functionality or causes a general degradation of user experience under specific circumstances. '''Example''': a) Stats are not updating b) Search results in an unexpected order.
+* '''Minor''': Minor loss of functionality or other problem where an easy workaround exists.  '''Example''': a) Inaccurate or missing user messaging b) Review count incorrect.
+* '''Trivial''': Cosmetic problems like misspelled words, misaligned text, wrapping/overflow issues, or pixel misalignment.  The kind of bug that could be referred to as a polish bug.
+* '''Enhancement''': Request for enhancement.
 === Bug Priority ===