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Thunderbird/Support/GetSatisfaction/ExampleSupportTopic: Difference between revisions
Thunderbird/Support/GetSatisfaction/ExampleSupportTopic (view source)
Revision as of 15:16, 20 October 2009
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''Email configuration and provider'' - | ''Email configuration and provider'' - | ||
# Mail Service Provider: GMAIL | # Mail Service Provider: your mail provider e.g. GMAIL | ||
# Mail Protocol: IMAP | # Mail Protocol: your protocol e.g. IMAP | ||
# Thunderbird Version: 2.0.0.23 | # Thunderbird Version: your TB version 2.0.0.23 | ||
# Operating System - Windows XP | # Operating System - your OS e.g. Windows XP | ||
# SMTP Service Provider for outgoing email: Comcast | # SMTP Service Provider for outgoing email: your email provider e.g.Comcast | ||
# Add-ons/Extensions: Mail Tweak extension nothing else | # Add-ons/Extensions: your extensions e.g. Mail Tweak extension nothing else | ||
''What I did:'' | ''What I did:'' | ||
# | # you did this first | ||
# | # you did this second | ||
''What Happened:'' | ''What Happened:'' | ||
# Email was not SENT, error message was "wonderful Thunderbird email message" | # you did this e.g. Email was not SENT, error message was "wonderful Thunderbird email message" | ||
''What I expected:'' | ''What I expected:'' | ||
# Email to be sent | # you expected this e.g. Email to be sent | ||