Confirmed users
5,365
edits
User talk:Rtanglao/TB3NewSupportTopicWizardPrototypeDesign: Difference between revisions
User talk:Rtanglao/TB3NewSupportTopicWizardPrototypeDesign (view source)
Revision as of 20:34, 16 March 2010
, 16 March 2010no edit summary
(Created page with '{{draft}} always in draft! this is a prototype and an experiment! # enter keywords # search sumomo and search GS, present links and question, do these links answer your question…') |
No edit summary |
||
| Line 1: | Line 1: | ||
{{draft}} | {{draft}} | ||
always in draft! this is a prototype and an experiment! | always in draft! this is a prototype and an experiment! | ||
This wizard is a web app triggered through from the Thunderbird applicatoin Help->"Thunderbird Help" (ideally with Thunderbird version and OS as URL arguments) | |||
# enter keywords | # enter keywords | ||
# search sumomo and search GS, present links and question, do these | # search sumomo and search GS, present links and question, do these links answer your question? (update metrics!) | ||
links answer your question? (update metrics!) | # if YES, done! | ||
# if | # if NO, get form with operating system and Thunderbird version, user must fill in operating system and Thunderbird version (no default provided so user has to fill this in, but we will make it easy) (enhancement: paste in text from about:support which hopefully will appear in 3.2) | ||
# if NO, get form with operating system and | |||
# next form is title, tags (pre-filled in with keywords from above), | # next form is title, tags (pre-filled in with keywords from above), | ||
description, emotion (tempted to hardcode to happy but I won't) | description, emotion (tempted to hardcode to happy but I won't) | ||