Support/Q2HelpfulnessTests: Difference between revisions

no edit summary
No edit summary
Line 4: Line 4:




== Tests for the home page and articles ==
== Improving performance ==


*Improving performance - The initial idea was test whether using a simplified header and footer to increase page load times will lower their bounce rate. In addition, improving the load times should make using and navigating the site easier. After looking at the size and loading times for various elements of the home page, it appears that removing the large background image (54k) at the top of the page will make the biggest impact. Simplifying the navigation and removing the mobile section (in the in-product version of the page), for example, only saves 13.5k and is mainly due to having removed the image in the mobile section.
Improving performance - The initial idea was test whether using a simplified header and footer to increase page load times will lower their bounce rate. In addition, improving the load times should make using and navigating the site easier. After looking at the size and loading times for various elements of the home page, it appears that removing the large background image (54k) at the top of the page will make the biggest impact. Simplifying the navigation and removing the mobile section (in the in-product version of the page), for example, only saves 13.5k and is mainly due to having removed the image in the mobile section.
[[File:Sumo-home-header.jpg‎|325px|left]][[File:Sumo-home-header2.jpg‎|325px|right]]
[[File:Sumo-home-header.jpg‎|325px|left]][[File:Sumo-home-header2.jpg‎|325px|right]]
[[File:Sumo-kb-header.jpg|700px]]
[[File:Sumo-kb-header.jpg|700px]]
[[File:Sumo-kb-header2.jpg|700px]]
[[File:Sumo-kb-header2.jpg|700px]]


== Home page tests ==
== Browsing Categories ==
Another idea that might help get people to the correct article faster would be to offer a better browsing option. Currently the home page is designed around searching with an additional list of popular articles for users who prefer to browse. One idea we'd like to test is to replace that list of popular articles with a few category sections. They could have headings like Crashes, Troubleshooting, or Tutorials with a short description of what other things are included. These would then link to a category page.
Another idea that might help get people to the correct article faster would be to offer a better browsing option. Currently the home page is designed around searching with an additional list of popular articles for users who prefer to browse. One idea we'd like to test is to replace that list of popular articles with a few category sections. They could have headings like Crashes, Troubleshooting, or Tutorials with a short description of what other things are included. These would then link to a category page.


Confirmed users
3,193

edits