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== Article tests == | == Article tests == | ||
For our tests on KB articles, we want to use some of our most trafficked pages. We also want to choose an article with a high helpfulness rating and one with a low rating. | For our tests on KB articles, we want to use some of our most trafficked pages. We also want to choose an article with a high helpfulness rating and one with a low rating. | ||
*The | |||
*The | *The [https://support.mozilla.com/en-US/kb/Private+Browsing Private browsing] article is our 2nd most popular article (58763 views, wk of 4/12) and has a helpfulness rating of 85%. | ||
*The | *The [https://support.mozilla.com/en-US/kb/Profiles Profiles] article is our 5th most popular article (24640 views, wk of 4/12) and has a helpfulness rating of 37% | ||
*The [https://support.mozilla.com/en-US/kb/Pop-up+blocker Pop-up blocker] article is our 9th most popular article (17954 views, wk of 4/12) and has a helpfulness rating of 33%. | |||
If we only pick two pages to test we might go with Profiles over Pop-up blocker because it gets almost 40% more traffic and has a similar helpfulness rating. | |||