Firefox/Crash Protection: Difference between revisions
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;Why can’t the crashing plugin be updated or fixed? | ;Why can’t the crashing plugin be updated or fixed? | ||
: | :Sometimes there is no fix available for plugin crashes, and sometimes the problem resides in the web page itself. In these cases, the best protection for users is crash protection. Keeping plugins up to date is important, though, and Firefox 3.6 users will be automatically alerted when they have out of date plugins. Users of all web browsers can keep their plugins up to date using the [http://www.mozilla.com/plugincheck/ Mozilla Plugin Check] page. | ||
;Why is there no support for Firefox with crash protection on Mac OSX? When will it be available? | ;Why is there no support for Firefox with crash protection on Mac OSX? When will it be available? | ||
: | :The technology used for crash protection requires major changes to Firefox on Mac OSX, and so we are unable to provide this feature users on that operating system at this time. Crash protection will be available for Mac OSX in Firefox 4. | ||
;Will crash protection be offered for older versions of Firefox (3.5 and older)? | ;Will crash protection be offered for older versions of Firefox (3.5 and older)? | ||
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;Firefox crash protection is a new feature - why is it being added to a security and stability update? | ;Firefox crash protection is a new feature - why is it being added to a security and stability update? | ||
: | :Mozilla is always looking for more ways to bring users valuable features and improvements as quickly as possible. Crash protection offers significant stability enhancements, and product drivers wanted to make it available to Firefox users as soon as possible. | ||
Revision as of 02:14, 22 June 2010
Crash Protection is the name of the Firefox feature based on Gecko's out of process plugins technology. It first shipped in Firefox 3.6.4 for Windows and Linux only, running Adobe Flash, Apple Quicktime and Microsoft Silverlight in a separate process called plugin-container.
Frequently Asked Questions
- What happens when a plugin crashes in Firefox with crash protection?
- When a plugin crashes or freezes while using Firefox with crash protection, the browser will stay running while the portions of web pages controlled by the plugin will be disabled. The plugin content can be restarted by refreshing the page.
- How many plugin crashes does Firefox with Crash Protection eliminate? Can you quantify or add some detail to “a significant number”?
- Our data from a beta audience of close to one million users indicates that as many as one in three crashes are caused by plugins, and are diverted to plugin-only crashes with Firefox 3.6.4
- Why can’t the crashing plugin be updated or fixed?
- Sometimes there is no fix available for plugin crashes, and sometimes the problem resides in the web page itself. In these cases, the best protection for users is crash protection. Keeping plugins up to date is important, though, and Firefox 3.6 users will be automatically alerted when they have out of date plugins. Users of all web browsers can keep their plugins up to date using the Mozilla Plugin Check page.
- Why is there no support for Firefox with crash protection on Mac OSX? When will it be available?
- The technology used for crash protection requires major changes to Firefox on Mac OSX, and so we are unable to provide this feature users on that operating system at this time. Crash protection will be available for Mac OSX in Firefox 4.
- Will crash protection be offered for older versions of Firefox (3.5 and older)?
- Crash protection will not be released in older versions of Firefox. All Firefox users are highly encouraged to upgrade to the latest version of Firefox for free by visiting www.firefox.com or by using the "Check for Updates" function in the Tools menu.
- Firefox crash protection is a new feature - why is it being added to a security and stability update?
- Mozilla is always looking for more ways to bring users valuable features and improvements as quickly as possible. Crash protection offers significant stability enhancements, and product drivers wanted to make it available to Firefox users as soon as possible.