Contribute/Support: Difference between revisions
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=Map Contribution Paths= | =Map Contribution Paths= | ||
We have a [https://support.mozilla.com | We have a [https://support.mozilla.com/kb/superheroes-wanted Quick Start Guide] for new SUMO contributors. | ||
=Establish Goals and Metrics= | =Establish Goals and Metrics= | ||
SUMO tracks contributors in the [https://docs.google.com/spreadsheet/ccc?key=0Aibg4PvTbjUKcGlBLWEtZFhDTDJwN3ZCNXBUdTBIS0E&hl=en#gid=0 SUMO Weekly Metrics spreadsheet] | SUMO tracks contributors in the [https://docs.google.com/spreadsheet/ccc?key=0Aibg4PvTbjUKcGlBLWEtZFhDTDJwN3ZCNXBUdTBIS0E&hl=en#gid=0 SUMO Weekly Metrics spreadsheet] | ||
For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into [https://wiki.mozilla.org/Support/Goals/2012Q1#Grow_our_community five separate growth areas]. | For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into [https://wiki.mozilla.org/Support/Goals/2012Q1#Grow_our_community five separate growth areas]. | ||
Revision as of 20:46, 27 December 2011
Steward
Michelle Luna and Michael Verdi
Identify Community
Find the contributors to SUMO in the SUMO groups directory.
Define Contribution Opportunities
The following pages on SUMO provide contributors with a list of opportunities:
Forum questions that need a response
Knowledge Base articles that need work
Knowledge Base article edits that need to be reviewed
Map Contribution Paths
We have a Quick Start Guide for new SUMO contributors.
Establish Goals and Metrics
SUMO tracks contributors in the SUMO Weekly Metrics spreadsheet For Q4 we had three contributor goals, two of which we achieved (creating more fun in SUMO and encouraging more MoCO participation in SUMO). In Q1, we have a high-level goal to grow our community that breaks out into five separate growth areas.