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Support/Goals/SUMO-KPI-dashboard: Difference between revisions
Support/Goals/SUMO-KPI-dashboard (view source)
Revision as of 17:17, 15 February 2012
, 15 February 2012→Project plan
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'''KPIs to be implemented''' <br> | '''KPIs to be implemented''' <br> | ||
1. Number of visitors for the site (Sprint 4)<br> | 1. Number of visitors for the site (Sprint 4)<br> | ||
2. % of people who vote “yes, I was helped” on our exit survey (Sprint | 2. % of people who vote “yes, I was helped” on our exit survey (Sprint 5)<br> | ||
3. Helpfulness of KB articles and Forum (“yes”/total votes for both) (Sprint 2)<br> | 3. Helpfulness of KB articles and Forum (“yes”/total votes for both) (Sprint 2)<br> | ||
4.% of people searching who click on an item on the search results page (CTR) (Sprint 2)<br> | 4.% of people searching who click on an item on the search results page (CTR) (Sprint 2)<br> | ||